Reservations Agent...

The Gstaad Palace, with over 90 rooms and suites, 5 restaurants, 2 bars, and a legendary nightclub, is an internationally renowned 5-star luxury hotel. It is owned by the Scherz family and is one of the last traditionally family-run grand hotels – a true landmark of Switzerland. Your ResponsibilitiesReceiving and processing individual and group bookings from inquiry to reservation, in compliance with the standards of “Leading Hotels of the World,” Swiss Deluxe Hotels, and our internal QMEnsuring smooth operations in the reservations departmentProviding personalized service to our (international) guests throughout the reservation processEntering guest data into the Protel on Premise booking systemShared responsibility for current occupancy levels and monitoring of the room budgetCoordinating various rates and conditions with the reservations managerClose collaboration with operational and administrative hotel departmentsAssisting in monitoring our availability on online channels (CRS)