IT Support Specialist

IT Support Specialist

Location: (Peguria, Piacenza) Italy

Type: Dispatch/Part-time, On‑site

Hours: 10-20 hours per week

BCIC Swiss GmBH | Best Connect International Company is looking for (Dispatch on‑site) "IT Support Specialist" in Italy.

Responsibilities

• Provide first‑ or second‑level contact and problem resolution for customer issues.
• Work with third‑party vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized.
• Should have basic knowledge of the Mac operating system to support Apple PC users.
• Install, upgrade, support, and troubleshoot printers and computer hardware.
• Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

Requirements

• Must hold a valid work permit.
• English is mandatory.

If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible.

Apply here -

Salary: Negotiable

Apply Now!

Contact

Fahmida Ahmed Tithi Junior Recruiter

LinkedIn

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