Logistics Specialist (relocate, Greece)

Italian-speaking Logistics Specialist

Join one of the world's most trusted logistics and courier brands in Greece.

Location: Piraeus

Monthly Salary: €1,100 + up to €100 Transportation Bonus

The productivity bonus is up to 15% of your gross salary, subject to target achievement.

Salary increase to €1,150 after 3 years.

Schedule: Monday to Friday, 08:00–21:00 (rotational).

Interview Deadline: | Training Date:

ID: 32432, 32431

Relocation Packages (Choose your plan): All expenses covered: flight, hotel stay, and real estate agency fee.

€250 relocation allowance + agency fee (perfect if you already have housing).

About The Project

Step into the world of global logistics excellence. You’ll represent a leading international courier company operating in 220+ countries and territories, delivering fast, reliable, and innovative shipping solutions.

What You’ll Do

As a Customer Experience Expert, your day revolves around providing top-tier service through calls, emails, and back-office support. Every interaction matters — you’ll be the voice and problem-solver for thousands of customers across Europe.

Daily Responsibilities

• Handle customer inquiries about pickups, deliveries, and shipment tracking (basic and complex).
• Support billing, invoice, and claims requests with empathy and precision.
• Guide customers through account setup and onboarding steps.
• Assist with technical issues related to company systems.
• Address service feature questions, complaints, and pricing inquiries.
• Ensure all cases are managed in line with company procedures, quality standards, and performance KPIs.

You’ll work with a supportive Supervisor for escalations and procedural questions — because teamwork and learning never stop here.

What Makes This Role Stand Out

• Fully Paid Training – 14 working days to set you up for success.
• 1-week nesting period post-training to build confidence before live calls.
• Performance-based growth – upskilling opportunities to handle advanced cases.
• Certification required before going live – ensuring top-notch service quality.
• Monthly coaching and scorecard tracking – your performance and progress truly matter.
• Part-time options available for work-life flexibility.

What We’re Looking For

• Italian (C1) and English (B2) fluency.
• Strong communication skills with a customer-first mindset.
• Ability to multitask, stay organized, and adapt to fast-paced environments.
• Comfort with technology and digital systems.
• A positive attitude and commitment to continuous improvement.

Benefits & Perks

We make your relocation and work-life experience seamless:

Equipment & Connectivity Support

• Company-provided PC with multiple screens.
• Mobile internet router supplied during onboarding (ideal if you are temporarily in a hotel or without a fixed connection).

Plus:

• Comprehensive health insurance and employee discounts.
• Professional growth within a world-leading, innovative company.
• Free online Greek language courses to enhance your cultural experience.
• Modern, inclusive workspace with break areas and relaxation zones.
• Community events & social initiatives – be part of something meaningful.
• Proudly certified as a Great Place to Work for diversity, inclusion, and employee engagement.

Hiring Process

• Submit your application.
• Take a short language proficiency test (Italian & English).
• Complete interview rounds with the hiring team.

Ready to Move Forward?

Join a company that's not just delivering parcels but delivering careers, connections, and possibilities.

Apply today and start your next professional journey with a global logistics leader.

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