Operation Manager

Position Overview

What We Offer

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

Essential Duties & Responsibilities

What You'll Do

People Leadership

• Create an inclusive working environment with a customer-centric mindset
• Through team management and visible presence, ensures Ralph Lauren's standards are achieved
• Unlock talent that supports career progression of the team
• Drive a high performance culture by holding the team accountable for agreed results

Commerciality

• Set and monitor key metrics / KPI’s that supports and drives the business
• Support the Ralph Lauren ways of working to maximise sales and profitability
• Deliver the ‘best in class’ operational standards for the back of house areas within store

Operations

• Manage inventory flow to minimise shrink loss through operational excellence
• Maximise the potential of all product categories through replenishment systems in order to secure price and size integrity
• Manage inventory counting activities on a regular basis
• Managing the movement of product between the back of house and sales areas in order to enhance the customer journey

Experience, Skills & Knowledge

Who You Are

• Energetic, passionate and results driven
• Experience of managing a team in a fast paced and dynamic environment
• Excellent analytical and organisation skills

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