Park Hyatt Milano is a 5-star luxury hotel located in the heart of the city, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house. The hotel has won the award for the World’s Best Service, by Travel Leisure that recognizes excellence in every component of the life of the hotel. Park Hyatt's expansive 5-star rooms & suites, some of the most luxurious accommodation in Milan, beautifully blend authentic Italian finishes with sleek amenities and state-of-the-art technology. Main Duties and responsibilities Receive orders and serve customer requests completely in a timely manner Create and serve a range of beverages including classic cocktails, mixers, beer, wine and soft drinks etc. Take food orders and assist the floor team with deliveries as required Understand menu content, any menu changes, and promotional activities Keep your service area clean, tidy, and well-prepared Efficiently manage the proper settlement of all customer accounts Answer guest queries in a polite and helpful manner What are we looking for Previous experience within a cocktail bar environment The ability to create classic cocktails Flexibility in hours as you will be working rostered shifts, especially on weekends Exceptional personal presentation and communication skills Flexibility to respond quickly and positively to a range of work situations Passion for delivering exceptional levels of guest service Hyatt offers a great range of benefits, including : 12 free nights per year of service across Hyatt Hotels worldwide Employee and Friends & Family rates across Hyatt Hotels worldwide Dry cleaning of business clothes Complimentary meals on duty Continuous Learning & Development opportunities Staff celebrations Plan Welfare Settling the costs of urban public transport - ATM Milano
Bartender • Milan, Lombardy, Italia