Retail Associate II

Converse Sales Associate - Job on Call - Converse Store Milano Outlet
Become part of the Converse Team

As a Sales Associate you will be responsible for driving the selling efforts and customer relationships in Converse stores through excelling in customer service and selling techniques, while supporting merchandising and product flow. We’re Looking for someone who:

SERVES OUR CONSUMER: Friendly, team player, cares for customers & wants to deliver the best experience.

IS THE BEST OF THE BEST: Coachable, goal and career-oriented, and a learner who is innovative & influential to others.

PLAYS BY THE RULES: Professional who shows up each day with a high level of integrity and reliability, is task-focused & does the right thing.

STRIVES TO WIN: Brand advocate who brings passion, energy, drive & positivity into customer interactions in an authentic way.

Responsibilities

• Create a fun, energetic environment for our customers
• Consistently perform to operational and merchandising standards
• Partner with teammates on tasks, processes, merchandising and product flow opportunities
• Ensure basic understanding of footwear, apparel and accessories
• Support superior standards around store cleanliness and store safety
• Acts in accordance with store policies and procedures at all times.
• Maintain consistent attendance in accordance with Converse Attendance Expectations and Retail Conduct Expectations.

Qualifications

• 1-2 years of customer service and/or retail experience preferred
• Must be able to perform all retail floor functions including standing for extended periods, climb ladders, stock/retrieve/ merchandise, and unload shipments
• Ability to effectively communicate with employees and customers
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively with others in a team-oriented environment and provide excellent customer service
• Must perform basic retail math and have basic computer skills.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

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