Gallery Concierge

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.

The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.

RH is seeking a Gallery Host to join our team in providing world-class service to guests while taking great care of our equipment and facilities.

YOUR RESPONSIBILITIES

Represent the RH brand through polished communication, personal appearance and professionalism

Enthusiastically engage RH clients as they enter the Gallery, eagerly delivering world-class service

Answer guest questions about RH Interior Design Services and connect them with the appropriate Associate to further the customer experience

Provide friendly yet discreet and unobtrusive service in the following areas : greeting, wayfinding, check-in for RH Interior Design and restaurant waitlist, coat and umbrella check, occasional concierge service and valet validation

Assist with daily setup and breakdown of the Gallery host station and monitor Gallery areas to ensure they are kept clean, safe and code compliant

Assist with onsite and offsite events as needed

Provide feedback on guest comments or escalations to leadership team

OUR REQUIREMENTS

• years of related experience

Willingness to learn new and exciting things

Energetic, accountable and team oriented

Reliable, dependable and responsible

Ability to multitask in a fast paced environment with a positive attitude

Willingness to work a flexible schedule, including weekends and holidays

OUR PHYSICAL REQUIREMENTS

Must be able to lift up to kgs

Must be able to work standing and walking for extended periods of time