Account Executive

Overview

We’re hiring an Account Executive to accelerate ShippyPro’s growth in the Italian market, with a primary focus on expansion and a strategic focus on acquisition. This role is ideal for someone who thrives in building long-term customer value, identifying upsell opportunities, and strengthening client partnerships while also keeping an eye on growth through new logos.

About us

Our journey began with a vision to "Make people work better" and today, following our recent Series B funding round of $15M, we're leading a rapid growth trajectory that's transforming how companies worldwide deliver their products.

This is not just a job; it's an opportunity to be part of something extraordinary. As we surge ahead, you'll be at the heart of a movement that's setting new standards and leaving an indelible mark. You won't be a cog in the wheel; you'll be the engine driving our success.

Our fast-paced, collaborative environment is the breeding ground for creativity and innovation. You'll be surrounded by a diverse team of experts, all driven by a shared purpose. Together, we'll navigate challenges, celebrate victories, and constantly push each other to reach new heights.

Join Us in Shaping the Future

If you're passionate, driven, and eager to make a real impact, we want you on our team. Together, let's rewrite the playbook and set new standards for excellence.

The Product

ShippyPro is the platform that simplifies shipping and fulfillment processes for merchants, helping them automate and speed up their operations. We are currently undertaking a major initiative to modernize our tech stack to a fully distributed system to support our business growth for the coming years.

What You’ll Do

• Drive account growth by identifying upsell and cross-sell opportunities within our existing Italian customer base.
• Manage the full expansion lifecycle, from opportunity identification and business case development to negotiation and close.
• Build and nurture strategic relationships with key stakeholders across operations, logistics, and digital functions.
• Monitor account health, usage trends, and product adoption to proactively spot and act on growth signals.
• Collaborate closely with Customer Success and Product teams to surface client needs, influence roadmaps, and deliver value.
• Contribute to ShippyPro’s acquisition strategy by prospecting and closing strategic new clients.
• Provide market intelligence to inform our GTM strategy and competitive positioning in Italy.
• Maintain accurate records of activities, forecasting, and pipeline progression in HubSpot.

What You\’ll Bring

• 5+ years of experience in SaaS sales, with a proven track record in account expansion, upselling, and customer development.
• Strong understanding of how to generate value across complex customer journeys, especially in e-commerce and logistics verticals.
• Excellent consultative selling and relationship-building skills - you know how to deepen trust and grow business over time.
• Ability to work cross-functionally with CS, Marketing, and Product to drive customer success and revenue outcomes.
• Proactive and structured approach, with strong ownership of your book of business.
• Prior exposure to new business development is a plus - you understand how to spot high-value leads and close them.
• Fluency in Italian and professional proficiency in English is required.

Why join us

• Be part of a fast-scaling SaaS company with global reach and ambitious goals.
• Sell a product that solves real-world problems and delights customers.
• Smart, international team and a culture that values speed, autonomy, and customer obsession.
• Career Growth Programs: clear growth paths and structured goals for every role, supported by a continuous feedback system that values honesty and transparency, on both sides.
• Perks: meal vouchers (remote or onsite), no clock-in / out policy, one-time home office allowance, company welfare, etc.
• Competitive compensation package.

Thanks for considering joining our team. We look forward to hearing from you!

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