ASSISTENTE AMMIINISTRATIVO / AMMINISTRATIVA OPERATIVO

Role Summary - Administrative Assistant Operations

Provide general administrative support. Research and prepare a wide variety of information requests, drawing data from a variety of sources within and outside the department. Route or answer routine correspondence and maintain confidential department records and files.

Responsibilities & Requirements:

- Administration – Produce, update, and provide support on documents, databases, and other departmental systems; use expertise to help improve processes.

- Office and Organizational Skills – Ability to be resourceful and proactive, utilizing strong organizational skills and time management.

- Correspondence – Prepare emails, reports, agendas, and meetings notes as needed.

- Data Collection and Reporting – Collect and organize data using pre-set tools, methods, and formats to generate standard reports.

- Document Preparation – Prepare required documents and tracking using a variety of applications such as Microsoft Office and other standard office software.

- Data Compliance – Works to understand data collection, processing, and protection rules and regulations to achieve compliance that matches organization objectives and applicable laws.

- Business Meetings/Events Arrangement - Schedule appointments, arrange meetings and conferences, and organize travel plans, as needed.

- Operational Compliance – Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure adherence to those standards.

- Sales – Customer offers & orders registration on SAP in collaboration with other internal entities.

- Management of Customer/Client portal (internal registration and docs uploading)

- Procurement - Support others by carrying out a range of procurement activities on SAP.

- Other duties as assigned/Support colleagues in daily activities.

Preferred Experience / Skills:

- Software: Good knowledge on SAP and Excel.

- Invoicing & data transmission, declaration of intent, VAT exemptions;

- Customer Service:

o Knowledge of customer service principles and practices

o Ability to mange several Orders in parallel. Work to plan, organize, and prioritize activities to efficiently meet business objectives.

o Manage NCR & claim.

- Verbal Communication – Uses clear and effective verbal communication skills to express ideas and request actions.

- 2 years relevant experience in similar Company or GDO