Talent.com
MET
B2b Customer SpecialistMET • Ficarazzelli-Bagni Italia, Italy
B2b Customer Specialist

B2b Customer Specialist

MET • Ficarazzelli-Bagni Italia, Italy
1 giorno fa
Descrizione dell’offerta di lavoro

B2B Customer Specialist



Faccia clic su "Candidati" qui sotto per inviare la sua candidatura. Si assicuri che il suo CV sia aggiornato e di aver prima letto le specifiche del lavoro.

About MET


MET is a performance helmet brand, combining safety, innovation, and world-class design. Trusted by professional athletes and passionate riders worldwide, we are committed to creating products that inspire confidence and elevate every ride.


Based in the beautiful Valtellina valley nestled in the Italian Alps, MET is surrounded by nature, cycling and Italian culture. Just 20 km from Lake Como and less than 100 km from iconic climbs such as Stelvio, Gavia and Mortirolo, it’s an ideal location for those who love the outdoors and an active lifestyle.


The Role


We are looking for a dedicated and enthusiastic B2B Customer Specialist to support our business development and customer relationships across Direct Countries.


This role is ideal for someone who enjoys working in an international environment, building strong relationship with dealers and customers and supporting sales operations from order management through to after-sales service.


Responsibilities


  • Manage customer and dealer requests via email and phone
  • Act as the main point of contact for operational and service-related topics
  • Process and follow up on orders, warranty claims, returns and other customer inquiries
  • Coordinate with Logistics and Warehouse teams to ensure timely deliveries
  • Ensure customer and sales information is accurately maintained in the ERP system
  • Coordinate with logistics and warehouse teams to ensure timely deliveries
  • Monitor customer accounts, collect feedback and track relevant KPIs
  • Collaborate with Sales teams to support dealer performance and satisfaction
  • Support trade shows, dealer meetings, and other customer-facing events
  • Maintain a strong understanding of our products and services to provide accurate and effective support to customers


Requirements


  • Previous experience in customer service, sales support or operations
  • Fluent in English and French
  • Italian is preferred
  • German, Dutch or another European language is considered a plus
  • Good knowledge of ERP systems and Microsoft Excel
  • Understanding of sales processes, order management and logistics flows
  • Strong organizational, multitasking and problem-solving skills
  • Strong customer-oriented mindset with a proactive approach
  • Excellent verbal and written communication skills
  • Passion for cycling and sports is a plus


Work Location: Talamona (SO) Italy

Package: Gross Salary 25. + Welfare


As part of our global team, you'll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. We understand that our ability to excel depends on the integrity, knowledge, imagination, skill and diversity of our staff. xysqume To this end, we are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.


If you believe you have the dedication and skills to join our team, please email your resume and cover letter to:

Creare un avviso di lavoro per questa ricerca

B2b Customer Specialist • Ficarazzelli-Bagni Italia, Italy

Offerte simili

Italian Customer Support Representative Sofia, Bulgaria (Relocation Provided)

NordicrecruitersPalermo, sicilia, Italy

Are you ready to take your career abroad and experience life in one of Europes most vibrant and affordable capitals? Join our international team in.Bulgaria, and become part of a global company tha... Mostra di più

 • In evidenza

Italian Customer Support Representative Porto, Portugal (Relocation Provided)

Cross Border TalentsPalermo, sicilia, Italy

Are you ready to start a new adventure abroad and experience life in one of Europes most beautiful coastal cities? Join our international team in.Portugal, and become part of a forward-thinking com... Mostra di più

 • In evidenza

Remote Italian-Speaking Customer Support Specialist — Portugal

Cross Border TalentsPalermo, sicilia, Italy

Cross Border Talents is looking for Italian-speaking Customer Support Advisors for a leading international technology company.This remote position requires candidates to be living in Italy and will... Mostra di più

 • In evidenza

Italian Customer Support Specialist Relocate to Vibrant Barcelona!

NordicrecruitersPalermo, sicilia, Italy

Are you ready to take your career abroad and live in one of Europes most vibrant and cosmopolitan cities? Join our international team in.Italian-speaking Customer Support Specialists.Mediterranean ... Mostra di più

 • In evidenza

French-Speaking Customer Success Advisor (Hybrid)

Renthub | Software for Rental CompaniesPalermo, sicilia, Italy

Renthub | Software for Rental Companies a Palermo è alla ricerca di un/una Customer Advisor con conoscenza del francese per supportare i clienti globalmente.La posizione prevede un lavoro ibrido co... Mostra di più

 • In evidenza

Italian Customer Support Representative Lisbon (Relocation Support Provided)

Cross Border TalentsPalermo, sicilia, Italy

Are you ready to take your career abroad and experience life under the Portuguese sun? Join our international team in.Europes most vibrant and fast-growing cities.Italian-speaking Customer Support ... Mostra di più

 • In evidenza

Italian Customer Support in Lisbon | Relocation & Growth

Cross Border TalentsPalermo, sicilia, Italy

An international recruitment company is looking for passionate Italian-speaking Customer Support Representatives to join their team in Lisbon.You will assist clients with inquiries, providing outst... Mostra di più

 • In evidenza

Italian Customer Support Representative Athens, Greece (Relocation Provided)

Cross Border TalentsPalermo, sicilia, Italy

Italian Customer Support Representative Athens, Greece (Relocation Provided).As an Italian Customer Support Representative, you will assist customers by providing clear information, resolving issue... Mostra di più

 • In evidenza

Italian Customer Support Representative role in Madrid, Spain

NordicrecruitersPalermo, sicilia, Italy

Are you ready to take your career abroad and experience life in one of Europes most vibrant and sun-filled capitals? Join our international team in Madrid, Spain, and become part of a global compan... Mostra di più

 • In evidenza

Italian Technical Support Specialist w/ Relocation Support

CBTALENTSPalermo, sicilia, Italy

Italian Technical Support Specialist w/ Relocation Support.Job Openings Italian Technical Support Specialist w/ Relocation Support.About the job Italian Technical Support Specialist w/ Relocation S... Mostra di più

 • In evidenza

Customer Service Representative Prom - Palermo

HertzPalermo, sicilia, Italy

This role is the first point of contact for Hertz customers and is responsible for guiding them through the rental process, ensuring they receive the right vehicle and understand all available prod... Mostra di più

 • In evidenza

Italian Customer Support Specialist for Social Media w/ Relocation Support

CBTALENTSPalermo, sicilia, Italy

Italian Customer Support Specialist for Social Media w/ Relocation Support.Job Openings Italian Customer Support Specialist for Social Media w/ Relocation Support.About the job Italian Customer Sup... Mostra di più

 • In evidenza

ERP Specialist

eMotoriPalermo, sicilia, Italy

Motori , azienda nel campo IT, si occupa dello sviluppo di software gestionali ERP e mobile APP, con l'obiettivo di digitalizzare i processi interni dei propri clienti.CONSULENTE - SOFTWARE GESTION... Mostra di più

 • In evidenza

Italian Content Review Specialist & Customer Support | Based in Portugal

United Talent AcquisitionPalermo, sicilia, Italy

Italian Content Review Specialist & Customer Support | Based in Portugal.Job Openings Italian Content Review Specialist & Customer Support | Based in Portugal.About the job Italian Content Review S... Mostra di più

 • In evidenza

Italian Meta Creators Support Representative w/ Relocation Package

CBTALENTSPalermo, sicilia, Italy

Job Openings Italian Meta Creators Support Representative w/ Relocation Package.About the job Italian Meta Creators Support Representative w/ Relocation Package.Customer Service Representative – Me... Mostra di più

 • In evidenza

Italian Customer Advisor | Relocate to Athens, Greece

Cross Border TalentsPalermo, sicilia, Italy

Make your move professionally and personally.You're fluent in Italian, tech-savvy, and ready for your next chapter.Why not start it in a city that blends thousands of years of culture with a buzzin... Mostra di più

 • In evidenza

Sales Account B2b - Soluzioni Software Custom - €30.000 - €40.000 All'Anno

AlgómeraVillabate, IT

Ricerca di un commerciale B2B con almeno 3 anni di esperienza nella vendita di software, per sviluppare autonomamente nuovi clienti e gestire l'intero ciclo di vendita.Offre assunzione diretta,... Mostra di più

 • In evidenza

Italian Customer Support Pro — Athens Relocation Included

Cross Border TalentsPalermo, sicilia, Italy

An international recruitment company is seeking an Italian Customer Support Representative to assist customers with inquiries and resolve issues.This role is based in Athens, Greece, and offers a r... Mostra di più