Founded in 1906 as a manufacturer of writing instruments MONTBLANC today creates exclusive products including watches jewelry writing instruments and leather goods which reflect our high demands with respect to culture quality design tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.
For our Milan boutique in via Montenapoleone we are looking for a distinguished Client Advisor.
They will play a pivotal role in maximizing boutique performance. This will be achieved through exceeding sales targets and strategic objectives while consistently delivering an unparalleled client experience that embodies luxury and sophistication.
How will you make an impact You will:
Drive sales performance by actively contributing to the daily sales process and consistently achieving personal and boutique sales goals.
Provide exceptional service to clients offering expert advice and guidance in product selection and introducing complementary or alternative items to enhance their experience.
Manage payment processing including cash and card transactions ensuring accuracy and adherence to established procedures.
Oversee the receipt and recording of substantial inventory deliveries maintaining meticulous records and organization.
Cultivate and maintain strong relationships with local clients leveraging a deep understanding of the Milanese luxury market.
Utilize digital tools and CRM applications to enhance client engagement and personalize the shopping experience.
How will you experience success with us
Proven experience in luxury retail demonstrating a strong understanding of the high-end market.
Exceptional fluency in Italian and English is essential. Proficiency in Spanish or Portuguese is highly desirable.
Extensive knowledge of the Milan area including local client preferences and luxury market trends.
Established network of local clients and connections within the Milanese luxury scene.
Strong commercial mindset with a proven track record of achieving results and exceeding expectations.
Demonstrated affinity for digital technologies and CRM applications.
Impeccable personal presentation refined manners and an innate sense of style reflecting an appreciation for luxury goods.
Highly reliable with a strong sense of responsibility independence and exceptional organizational skills.
What makes our group different Our true power does not lie in our similarities but in the riche diversity of our arts cultures and human skills as well as our specific ability to foster untapped potential.
We value freedom collegiality loyalty and solidarity
We foster empathy curiosity courage humility and integrity
We care for the world we live in
What we offer
CCNL Commercio
Salary Range 29K 35K
Commission scheme
8 euro per Meal Voucher per working day
Welfare
Required Experience:
Unclear Seniority
Employment Type : Full-Time
Experience: years
Vacancy: 1
Yearly Salary Salary: 29000 - 35000
Client Advisor • milan, Lombardy, Italy
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