Talent.com
Cross Border Talents
Italian Financial & Banking Services, Lisbon w Relocation & AccommodationCross Border Talents • Messina, Sicily, Italy
Italian Financial & Banking Services, Lisbon w Relocation & Accommodation

Italian Financial & Banking Services, Lisbon w Relocation & Accommodation

Cross Border Talents • Messina, Sicily, Italy
10 giorni fa
Descrizione dell’offerta di lavoro

We are looking for Italian-speaking Banking & Financial Services Specialists to join an international customer support team in Lisbon.

In this role you will be the first point of contact for customers providing professional support across a wide range of banking and financial services enquiries. You will handle customer interactions via phone email and chat ensuring issues are resolved efficiently while delivering an excellent customer experience.

Please note: You must be eligible to work in Portugal and able to work in Lisbon thats mandatory.

Your Responsibilities

  • Handle customer enquiries via phone email and chat aiming for first-contact resolution.
  • Manage customer cases from beginning to end including more complex requests.
  • Provide support with banking transactions fraud-related cases disputes and chargebacks.
  • Handle complaints professionally and ensure fair and appropriate outcomes.
  • Identify and support vulnerable customers adapting your approach when required.
  • Follow established procedures while using good judgment when dealing with complex situations.
  • Share knowledge and provide feedback to colleagues to help improve processes and customer support.
  • Adapt quickly to changing customer and business needs.

What Were Looking For

  • Fluent Italian and good English communication skills.
  • Strong communication skills with a customer-focused and empathetic approach.
  • Confidence when handling complex situations and making decisions.
  • Ability to work independently while also collaborating effectively with a team.
  • Strong attention to detail and a responsible risk-aware mindset.
  • Flexibility and willingness to learn new systems tools and processes.
  • Previous experience in banking financial services customer service or contact centres is an advantage.

Contract & Working Conditions

  • 12-month initial contract with the possibility of renewal.
  • Full-time: 40 hours per week.
  • 8-hour shifts on a rotating schedule from Monday to Sunday.
  • Flight ticket reimbursement according to company policy.
  • Holiday entitlement: 22 days per year according to Portuguese law
  • Comprehensive health insurance.
  • Free Portuguese language classes.

Salary & Benefits

Without Accommodation

  • Base Salary: 1391.83 month
  • Performance Bonus: Details shared during the recruitment process with the company.

With Accommodation

  • Base Salary: 1059.33 month
  • Performance Bonus: Details shared during the recruitment process with the company.

Why Join

  • Work and live in Lisbon Portugal.
  • Join a diverse and international team.
  • Gain valuable experience with a globally recognized entertainment platform.
  • Company accommodation option available.
  • Learn Portuguese for free.
  • Benefit from comprehensive health insurance.
  • Receive flight reimbursement according to company policy.

Ready to take your customer service career to the next level in Lisbon Apply now and become part of an international team where every interaction matters!


Employment Type : Full Time
Experience: years
Vacancy: 1

Creare un avviso di lavoro per questa ricerca

Italian Financial & Banking Services, Lisbon w Relocation & Accommodation • Messina, Sicily, Italy

Offerte simili

Sales Representative for the Italian Market w/ Relocation Bonus Included

CBTALENTSReggio Calabria, calabria, Italy

Sales Representative for the Italian Market w/ Relocation Bonus Included.Reggio Calabria, Metropolitan City of Reggio Calabria, Italy.Job Openings Sales Representative for the Italian Market w/ Rel... Mostra di più

 • In evidenza

Trasporto animali vivi a Messina

Cronoshare.itMessina, Messina, it

Cronoshare è una piattaforma online per professionisti che conseguire nuovi clienti.Cerchiamo a Trasporto animali vivi a Messina e dintorni.Entrare a far parte delle rete di professiuonisti di Cron... Mostra di più

 • In evidenza

Badante a Lazzaro

Cronoshare.itLazzaro, Reggio di Calabria, it

Cronoshare è una piattaforma online per professionisti che conseguire nuovi clienti.Cerchiamo a Badante a Lazzaro e dintorni.Entrare a far parte delle rete di professiuonisti di Cronoshare è gratui... Mostra di più

 • In evidenza

Italian - Fluent Speakers - AI Training - Reggio Calabria, Italy

Prolificsan lorenzo, calabria, Italy

Italian - Fluent Speakers - AI Training - Italy /h3 h3About Prolific /h3 pProlific is not just another player in the AI space – we are building the biggest pool of quality human data in the world.O... Mostra di più

 • In evidenza

Italian Customer Support in Lisbon | Relocation & Growth

Cross Border TalentsMessina, sicilia, Italy

A leading international company seeks Italian-speaking Customer Support Representatives to assist clients in Lisbon.This role involves solving problems and ensuring excellent customer service in a ... Mostra di più

 • In evidenza

Italian Customer Support Specialist Relocate to Vibrant Barcelona!

NordicrecruitersReggio Calabria, calabria, Italy

Are you ready to take your career abroad and live in one of Europes most vibrant and cosmopolitan cities? Join our international team in.Italian-speaking Customer Support Specialists.Mediterranean ... Mostra di più

 • In evidenza

Italian Content Classification Specialist for Social Media w/ Relocation bonus

CBTALENTSReggio Calabria, calabria, Italy

Italian Content Classification Specialist for Social Media w/ Relocation bonus.Reggio Calabria, Metropolitan City of Reggio Calabria, Italy.Job Openings Italian Content Classification Specialist fo... Mostra di più

 • In evidenza

Badante a Montebello Ionico

Cronoshare.itMontebello Ionico, Reggio di Calabria, it

Cronoshare è una piattaforma online per professionisti che conseguire nuovi clienti.Cerchiamo a Badante a Montebello Ionico e dintorni.Entrare a far parte delle rete di professiuonisti di Cronoshar... Mostra di più

 • In evidenza

Badante a Melito di Porto Salvo

Cronoshare.itMelito di Porto Salvo, Reggio di Calabria, it

Cronoshare è una piattaforma online per professionisti che conseguire nuovi clienti.Cerchiamo a Badante a Melito di Porto Salvo e dintorni.Entrare a far parte delle rete di professiuonisti di Crono... Mostra di più

 • In evidenza

Consultant – Finanza Agevolata

Ransomtax - Your Business Partnermessina, sicilia, Italy

Ransomtax è una società di consulenza specializzata in finanza agevolata, crediti d'imposta e incentivi alle imprese.Per il potenziamento della nostra struttura tecnica siamo alla ricerca di un Con... Mostra di più

 • In evidenza

Italian-speaking Customer Support - Remote Portugal

CbtalentsReggio Calabria, Metropolitan City of Reggio Calabria, Italy
Quick Apply

Italian-speaking Technical Customer Support Specialist.In this role, you will provide customer support in.Portugal or willing to relocate.Relocation support is provided for eligible candidates.Prov... Mostra di più

Italian Domain Expert for AI Training (Remote) – $30/hr

Prolificsan lorenzo, calabria, Italy

Prolific seeks Advanced Italian Speakers to train and evaluate AI models.This role allows participants to work from home and earn $30/hr per task completed, requiring a reliable internet connection... Mostra di più

 • In evidenza

Italian speaking Social Media Content Analyst in Lisbon w/ Relocation bonus

Cross Border TalentsMessina, sicilia, Italy

Are you passionate about keeping the.Italian-speaking Content Reviewer.In this role, youll play a key part in reviewing and handling.From privacy claims and fraud to defamation and falsification, y... Mostra di più

 • In evidenza

Italian Customer Support - Remote Portugal - Relocation Provided

CbtalentsReggio Calabria, Metropolitan City of Reggio Calabria, Italy
Quick Apply

Italian-speaking Technical Customer Support Specialist.In this role, you will provide customer support in.Portugal or willing to relocate.Relocation support is provided for eligible candidates.Prov... Mostra di più

Italian-Speaking Customer Expert - Remote from Greece

EU Best JobsMessina, Sicily, Italy

Deliver exceptional customer service.Call, collect and analyze customer feedback.Escalate cases when necessary and follow up to guarantee customer satisfaction.Show empathy and professionalism in e... Mostra di più

Italian Customer Support Representative – Relocation to Greece Supported

FH Collective AcademyMessina, Metropolitan City of Messina, Italy
Remoto
Quick Apply

Customer Experience Project – Remote in Greece.This role offers an international working environment along with full relocation support for candidates moving to Greece.Imagine the freedom of remote... Mostra di più

Senior Consulente Finanza Agevolata – Bandi e Incentivi

Ransomtax - Your Business Partnermessina, sicilia, Italy

Ransomtax è una società di consulenza specializzata in finanza agevolata, crediti d'imposta e incentivi alle imprese.È alla ricerca di un Consulente con esperienza consolidata nel settore per poten... Mostra di più

 • In evidenza

Italian-Speaking Customer Support - Relocate to Portugal

CbtalentsReggio Calabria, Metropolitan City of Reggio Calabria, Italy
Quick Apply

Italian-speaking Technical Customer Support Specialist.In this role, you will provide customer support in.Portugal or willing to relocate.Relocation support is provided for eligible candidates.Prov... Mostra di più

Sales Representative

adeccoMessina, Italy

Profilo</b></p><p> <b> <i>Adecco Lifescience</i> , divisione specializzata del Gruppo Adecco, per realtà specializzata in ambito diagnostico è alla ricerca di un... Mostra di più

 • In evidenza

TECNICO DI CANTIERE- SUD ITALIA...

Gottardo S.p.A.Messina - Italy, IT

Questa posizione è in Gottardo S.Riassunto dell'opportunità da parte della Joinrs AI: Gottardo S.Tecnico di Cantiere con laurea in Architettura, Ingegneria o diploma tecnico geometra per coordina... Mostra di più