Talent.com
Cross Border Talents
Italian Financial & Banking Services, Lisbon w Relocation & AccommodationCross Border Talents • Florence, Tuscany, Italy
Italian Financial & Banking Services, Lisbon w Relocation & Accommodation

Italian Financial & Banking Services, Lisbon w Relocation & Accommodation

Cross Border Talents • Florence, Tuscany, Italy
9 giorni fa
Descrizione dell’offerta di lavoro

We are looking for Italian-speaking Banking & Financial Services Specialists to join an international customer support team in Lisbon.

In this role you will be the first point of contact for customers providing professional support across a wide range of banking and financial services enquiries. You will handle customer interactions via phone email and chat ensuring issues are resolved efficiently while delivering an excellent customer experience.

Please note: You must be eligible to work in Portugal and able to work in Lisbon thats mandatory.

Your Responsibilities

  • Handle customer enquiries via phone email and chat aiming for first-contact resolution.
  • Manage customer cases from beginning to end including more complex requests.
  • Provide support with banking transactions fraud-related cases disputes and chargebacks.
  • Handle complaints professionally and ensure fair and appropriate outcomes.
  • Identify and support vulnerable customers adapting your approach when required.
  • Follow established procedures while using good judgment when dealing with complex situations.
  • Share knowledge and provide feedback to colleagues to help improve processes and customer support.
  • Adapt quickly to changing customer and business needs.

What Were Looking For

  • Fluent Italian and good English communication skills.
  • Strong communication skills with a customer-focused and empathetic approach.
  • Confidence when handling complex situations and making decisions.
  • Ability to work independently while also collaborating effectively with a team.
  • Strong attention to detail and a responsible risk-aware mindset.
  • Flexibility and willingness to learn new systems tools and processes.
  • Previous experience in banking financial services customer service or contact centres is an advantage.

Contract & Working Conditions

  • 12-month initial contract with the possibility of renewal.
  • Full-time: 40 hours per week.
  • 8-hour shifts on a rotating schedule from Monday to Sunday.
  • Flight ticket reimbursement according to company policy.
  • Holiday entitlement: 22 days per year according to Portuguese law
  • Comprehensive health insurance.
  • Free Portuguese language classes.

Salary & Benefits

Without Accommodation

  • Base Salary: 1391.83 month
  • Performance Bonus: Details shared during the recruitment process with the company.

With Accommodation

  • Base Salary: 1059.33 month
  • Performance Bonus: Details shared during the recruitment process with the company.

Why Join

  • Work and live in Lisbon Portugal.
  • Join a diverse and international team.
  • Gain valuable experience with a globally recognized entertainment platform.
  • Company accommodation option available.
  • Learn Portuguese for free.
  • Benefit from comprehensive health insurance.
  • Receive flight reimbursement according to company policy.

Ready to take your customer service career to the next level in Lisbon Apply now and become part of an international team where every interaction matters!


Employment Type : Full Time
Experience: years
Vacancy: 1

Creare un avviso di lavoro per questa ricerca

Italian Financial & Banking Services, Lisbon w Relocation & Accommodation • Florence, Tuscany, Italy

Offerte simili

Junior Finance - Finanza (BNP Paribas, Deutsche Bank, Nexi, Revolut)

Joinrs ItaliaFlorence

Questa posizione è in Joinrs Italia.Il processo di selezione sarà interamente gestito Joinrs Italia.Questa opportunità è disponibile in Milan, Rome, Bari, Naples, Cagliari, Turin, Bologna, Florence... Mostra di più

Financial Accountant

Page PersonnelFirenze, toscana, Italy

Interessante opportunità professionale settore immobiliare.Realtà leader nel settore real estate, con Sedi su Milano, Firenze, Roma e Napoli.La figura ricercata si occuperà della supervisione delle... Mostra di più

 • In evidenza

Inside Sales Specialist - Tech Components (Rome)

Arrow ElectronicsSesto Fiorentino, toscana, Italy

Arrow Global Components (AGC), part of Arrow Electronics, is seeking an Inside Sales Representative – Protected Category to join our Rome team.The role involves direct collaboration with sales, han... Mostra di più

 • In evidenza

Travel Operations Specialist - Italy

CanonicalFlorence
Remoto

Questa posizione è in Canonical.Il processo di selezione sarà interamente gestito Canonical.Questa opportunità è disponibile in Milan, Rome, Bari, Naples, Cagliari, Turin, Bologna, Florence.Canonic... Mostra di più

Senior Technical Applications Engineer - Grid Automation (ITALIAN MARKET)

GE Vernovasiena, toscana, it

Grid Automation provides a complete range of innovative products, systems and services covering the design, manufacture, commissioning and long-term maintenance of Substation Protection and Automat... Mostra di più

 • In evidenza

Italian Speaker – Customer Service Representative Lisbon (Relocation Included)

AVECFirenze, Metropolitan City of Florence, Italy
Quick Apply

Italian Speaker – Customer Service Representative (Outbound) –  (Relocation Included).Included (accommodation + full administrative support).Italian C2 (spoken and written).Join an internation... Mostra di più

Inside Sales Engineer

adeccoCalenzano, Firenze, Italy

Profilo</b></p>Adecco Italia Spa ricerca, per azienda internazionale specializzata in procurement, un/a <b> Inside Sales Engineer </b> <p>con una <b>solida esper... Mostra di più

 • In evidenza

Italian-Speaking Customer Expert - Remote from Greece

EU Best JobsFlorence, Tuscany, Italy

Deliver exceptional customer service.Call, collect and analyze customer feedback.Escalate cases when necessary and follow up to guarantee customer satisfaction.Show empathy and professionalism in e... Mostra di più

Inside Sales Engineer

Adecco ItaliaCalenzano - Italy

Questa posizione è in Adecco Italia.Il processo di selezione sarà interamente gestito Adecco Italia.Adecco Italia Spa ricerca, per azienda internazionale specializzata in procurement, un/a.Il ruolo... Mostra di più

 • In evidenza

Fixed Term or Freelance Recruiters (Europe)

David Kennedy RecruitmentSiena, Tuscany, Italy

Hey there! David Kennedy Recruitment is on the lookout for an amazing Freelance Recruitment Partner to join our team.If you're a true hunter and love connecting talented individuals with our client... Mostra di più

Italian Sales Representative Relocation Support & Career Growth in Lisbon

CBTALENTSSiena, toscana, Italy

Italian Sales Representative Relocation Support & Career Growth in Lisbon.Job Openings Italian Sales Representative Relocation Support & Career Growth in Lisbon.About the job Italian Sales Represen... Mostra di più

 • In evidenza

Private Banker

CMP ConsultingFirenze, toscana, Italy

CATEGORIA: Banche / Assicurazioni Finanza / Real Estate.Nota Banca Indipendente, ci ha incaricati di avviare un piano di sviluppo della sua AREA PRIVATE che prevede l’inserimento di nuovi sede di l... Mostra di più

 • In evidenza

Wealth Manager - Independent Private Banking

CMP Consultingfirenze, toscana, Italy

CMP Consulting è alla ricerca di un PRIVATE BANKER a Firenze.Questa opportunità offre la possibilità di lavorare nel Wealth Management, con l'obiettivo di costruire piani di investimento personaliz... Mostra di più

 • In evidenza

Italian Customer Support Representative – Relocation to Greece Supported

FH Collective AcademySiena, Province of Siena, Italy
Remoto
Quick Apply

Customer Experience Project – Remote in Greece.This role offers an international working environment along with full relocation support for candidates moving to Greece.Imagine the freedom of remote... Mostra di più

Junior Finance - Finanza

Joinrs ItaliaFlorence

Questa posizione è in Joinrs Italia.Il processo di selezione sarà interamente gestito Joinrs Italia.Questa opportunità è disponibile in Milan, Rome, Bari, Naples, Cagliari, Palermo, Turin, Venice, ... Mostra di più

Addetti/e alla Ristorazione - Area di Servizio Badia

adeccoCASTIGLIONE DEI PEPOLI, Bologna, Italy

Ti piacere il mondo della ristorazione? Ti piacerebbe lavorare in un ambiente dinamico e stimolante?Adecco Italia Spa, ricerca per azienda nel settore Travel RetailADDETTI/E ALLA RISTORAZIONETi chi... Mostra di più

 • In evidenza

Entra in Ranger Italy! Cerchiamo Agenti e Agenzie in tutta Italia

HRSpecialist ItaliaSiena, Tuscany, Italy

Cerchiamo Commerciali, Agenti e Agenzie in tutta Italia.Sales Holding – gruppo Ströer (oltre 220 sedi in Europa) è un’eccellenza nella vendita diretta nei settori energia e telecomunicazioni.Promuo... Mostra di più

Graduate Programme Italy

GSKRosia - Italy

Il processo di selezione sarà interamente gestito GSK.Questa opportunità è disponibile in Parma - Italy, Rosia - Italy, Verona - Italy, Siena - Italy.Are you looking for a career where you can help... Mostra di più

AI Solutions Specialist - Driving Business Transformation

Generac GroupSiena, toscana, Italy

Generac Group sta cercando un AI Specialist per unirsi al team a Casole d'Elsa.Questa figura supporta la progettazione e l'adozione di soluzioni AI, migliorando processi aziendali e marketing.È ric... Mostra di più

 • In evidenza

BUSINESS PARTNER TLC

HRSpecialist ItaliaSiena, Tuscany, Italy

Il partner commerciale ENEGAN S.System Integrator, Installatore Telefonico, Impiantista, Consulente IT o Software House.Il ruolo dei partner commerciali ENEGAN è centrale e ci impegniamo a fornire ... Mostra di più