Director of Engineering

This position is based in Florence, Italy and reports to the General Manager of Capella Florence.

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The Director of Engineering forms part of the Guidance Team who collectively make key strategic and operational decisions for the Hotel. The Director oversees a team of Engineering and Maintenance specialists responsible for all engineering operations for interior/exterior facilities including plumbing, refrigeration, heating/cooling, painting, carpentry, structural, recycling, electrical, ground care and parking areas.

The Director is also responsible for Life/Fire safety systems, energy/green initiative systems and management of other engineering work necessary to maintain the property in an efficient condition to ensure the safety and comfort of guests and employees.

THE ROLE

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• Provide clear vision and direction for the Engineering team, fostering a culture that reflects Capella’s Service Philosophy.
  
• Lead pre‑opening preparations and oversee daily Engineering operations, ensuring adherence to hotel policies, service standards, and regulatory requirements.
  
• Prepare and manage the Engineering Business Plan and Budget; support Capital Expenditure planning and supervise approved projects.
  

Property Maintenance & Compliance

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• Manage all aspects of property maintenance to ensure optimal operations and regulatory compliance.
  
• Develop, implement, and audit a comprehensive Preventive Maintenance Program in line with manufacturer and brand standards.
  
• Establish regular Guestroom Servicing and Building Inspection programs with focus on life safety and critical areas.
  
• Ensure uninterrupted utility supply, including oversight of the Primary Plant and fuel management systems.
  
• Maintain compliance with heritage building guidelines and nurture relationships with heritage authorities.
  

Life Safety & Risk Management

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• Implement corporate and government life safety procedures; ensure all alarm, fire prevention, and firefighting systems are fully functional and regularly inspected.
  
• Conduct property surveys to identify hazards and recommend corrective measures.
  
• Develop and maintain emergency procedures for fire, natural disasters, elevator malfunctions, and evacuations.
  

Operational Excellence

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• Oversee guest‑related engineering services, resolving issues promptly and ensuring exceptional experience.
  
• Monitor engineering logs and equipment performance; recommend improvements to reduce waste and boost productivity.
  
• Maintain accurate documentation, including the Department Operations Manual and equipment records.
  
• Ensure timely and accurate submission of hotel and government reports.
  

Resource & Inventory Management

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• Maintain an organized Engineering store with strong inventory controls and regular audits.
  
• Ensure availability of maintenance materials and support cost‑effective procurement.
  
• Review and approve Technical Services purchase requests.
  
• Champion team training and development; build departmental trainers and support continuous learning.
  
• Foster employee well‑being through mentoring, feedback, and goal‑setting.
  
• Promote a positive team culture that recognizes performance and reinforces accountability.
  
• Strengthen interdepartmental collaboration and assist in updating SOPs to enhance operational efficiency.
  

TALENT PROFILE
Qualification

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• A Bachelor’s degree in Engineering field
  

Work Experience

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• Minimum 5 years’ experiences in similar role at luxury hotels/resort
  
• Pre-Opening Experience is an advantage
  

Technical Skills

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• Excellent consulting and interpersonal skills
  
• Motivator and self‑starter, capable of handling multi‑faceted projects and of working under pressure
  
• Strong technical and people management skills
  
• High degree of integrity. Strong leadership. xysqume Nurtures and develops colleagues, encouraging innovation
  
• Comprehensive knowledge of business needs, financial reporting and productivity requirements
  
• Excellent command in both written and spoken Italian
  
• Able to communicate in English Professionally
  

Kindly be informed only shortlisted candidates will be notified.

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