Job Description
Position Overview
The Hostess supports the Food & Beverage team in delivering an exceptional dining experience within the restaurant of a five-star luxury hotel. Acting as the first point of contact for guests, the Hostess plays a key role in creating a warm, elegant, and professional welcome while ensuring smooth restaurant operations and optimal guest flow.
Working closely with the Restaurant Manager, Supervisors, and service team, the Hostess contributes to maintaining the highest standards of service, organization, and guest satisfaction in a prestigious luxury hospitality environment.
This role is ideal for a service-oriented individual with excellent communication skills and a passion for hospitality excellence.
Main Activities
The Hostess will support the daily front-of-house operations of the restaurant, ensuring a flawless guest experience.
• Welcome guests in a courteous, professional, and personalized manner, reflecting the standards of a five-star luxury hotel.
• Coordinate with the Head Hostess reservations, seating plans, and guest flow to optimize table turnover while maintaining service quality.
• Coordinate closely with the Restaurant Manager, Supervisors, and service staff to ensure seamless operations during service periods.
• Escort guests to their tables and present menus, ensuring guests feel comfortable and well attended from arrival.
• Handle guests' inquiries, special requests, and preferences with discretion and efficiency.
• Maintain accurate reservation records and update guest information in the booking system.
• Support the management of VIP guests and special occasions, ensuring personalized service delivery.
• Maintain the cleanliness, organization, and presentation of the restaurant reception and entrance areas.
• Assist in handling guest feedback, comments, or complaints, escalating to management when necessary.
• Ensure compliance with hotel service standards, grooming guidelines, and brand values.
• Collaborate with the wider F&B team to support service excellence and guest satisfaction.
Qualifications
• Previous experience in a hostess or front-of-house role within luxury hospitality or high-end restaurants is an advantage.
• Strong passion for customer service and the hospitality industry.
• Excellent communication and interpersonal skills, with a natural ability to engage with guests.
• Fluent in Italian and good command of English; additional languages are a plus.
• Professional appearance, confident demeanor, and strong attention to detail.
• Ability to remain calm, organized, and courteous in a fast-paced environment.
• Good organizational skills and basic computer literacy; experience with reservation systems is an advantage.
• Team-oriented mindset with the ability to work collaboratively in a multicultural environment.
• Flexibility to work shifts, weekends, and holidays as required.
• Alignment with the standards, values, and service culture of a five-star luxury hotel.
• Legal right to work in Italy.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
F&B Hostess F/M/X • Rome, Lazio, Italy
Selezioniamo Hostess | Promoter | Steward | Incaricati alla Vendita anche alla prima esperienza lavorativa.Il lavoro è full time e avviene a diretto contatto con il pubblico - al quale verranno pre... Mostra di più
DO & CO is seeking a motivated individual to assist with food production at events in Munich.You'll ensure high-quality meal preparation in various settings and maintain cleanliness as part of a te... Mostra di più
Siamo alla ricerca di uno/una Chef de Partie con esperienza nella lavorazione del sushi, da inserire nel nostro team di pre-apertura.Il ruolo riporterà al Sous Chef e al Junior Sous Chef.Situato in... Mostra di più
A luxury hotel in Rome is seeking a dynamic Barman to join their Food & Beverage team.The ideal candidate should have 1–2 years of experience in a high-quality hospitality environment, possess exce... Mostra di più
Una prestigiosa realtà dell’hôtellerie di lusso a Roma cerca un Hotel Manager esperto per gestire le Operations dell’Hotel.Il candidato ideale avrà responsabilità nella gestione dell’area Food Bev... Mostra di più
Sede: Rome Marriott Park Hotel.Garantire un servizio efficiente e professionale nell’accoglienza degli ospiti e nella gestione della cassa, contribuendo alla qualità complessiva dell’esperienza cli... Mostra di più
Are you ready to take your career abroad and experience life in one of Europes most charming, historic, and sunny coastal cities? Join our international team in.Italian-speaking Content Moderators.... Mostra di più
Tecnomat, con i suoi oltre 30 negozi, è l'azienda leader in Italia nella vendita di prodotti tecnici professionali di uso corrente e di finitura per la manutenzione, ristrutturazione e costruzione ... Mostra di più
Are you ready to take your career abroad and experience life in one of Europes most historic, sunny, and vibrant capitals? Join our international team in.Italian-speaking Content Moderators.Italian... Mostra di più
Are you ready to take your career abroad and experience life in one of Europes most historic, sunny, and inspiring capitals? Join our international team in.Italian-speaking Content Moderators.You w... Mostra di più
Are you ready to take your career abroad and experience life in one of Europes most charming, historic, and picturesque coastal cities? Join our international team in.Italian-speaking Content Moder... Mostra di più
Shape the Future of Onboard Hospitality with ITA Airways.Are you passionate about crafting exceptional travel experiences? ITA Airways is looking for an Onboard Services Specialist to join our team... Mostra di più
At DO & CO, where we specialize in creating exceptional catering experiences for iconic sporting events like the FIFA World Cup, UEFA Championship, and Formula One Grand Prix.With a career at DO & ... Mostra di più
Italian Beauty Advisor Full-Time | On-Site in Porto, Portugal.Love beauty, helping people, and dreaming of life by the ocean?.This is your chance to launch your international career in.From stunnin... Mostra di più
Du bist eine erfahrene Eventmanagerin (m/w/d) und hast Lust, Teil unseres Teams zu werden?.Wenn Du engagiert und aufgeschlossen bist, Deinen Job mit Herzblut machst und ungewöhnliche Ideen Deinen P... Mostra di più
Sei uno/a studente/ssa universitaria? Oppure vuoi iniziare ad essere indipendente? Hai gia qualche esperienza nel mondo della ristorazione e vuoi provare nuove realta?Allora.FAI AL CASO NOSTRO!Adec... Mostra di più
A luxury retail brand based in Rome is seeking a Client Advisor to enhance client service expectations and foster strong relationships.The role involves achieving store objectives, connecting with ... Mostra di più
Burberry is looking for a Client Advisor in Fiumicino to build relationships with clients, delivering a personable and elevated experience.The role emphasizes inspiring clients through storytelling... Mostra di più
Un'azienda del settore retail sta cercando un Addetto/a vendite per i suoi negozi Duty Free & Fashion all'interno dell'aeroporto di Fiumicino.La figura selezionata si occuperà di assistenza al clie... Mostra di più
Per i nostri negozi Duty Free & Fashion all'interno dell'aeroporto di Fiumicino, siamo alla ricerca di risorse da inserire nel ruolo di Addetto/a vendite.Assistenza al cliente, sia in italiano che ... Mostra di più
