Site Enrollment and Engagement Leads collaborate with research staff and other stakeholders to drive trial recruitment and support study-specific training needs. The role as a strategic partner to both external and internal stakeholders to optimize the site experience and performance. They lead relationship management and communication of medical and scientific information with healthcare providers and caregivers.
Works with research sites to develop study-specific action plans to accelerate recruitment or support study-specific procedure training
Provides education to healthcare professionals and their staff reinforcing study protocols as related to a clinical trial
May partner with referral networks to identify potential subjects for a trial
Maintains and analyzes customer records to customize strategies to maximize pre-screening screening and enrollment in trials
Completes internal electronic reporting systems; organizes and holds group events to optimize program delivery
Successfully manages objections raised
Maintains up-to-date technical knowledge of specialty and disease areas
Bachelors Degree (BA/BS) in Health Sciences or related field or equivalent academic/professional qualifications
Clinical research experience at the site level required
Nurse or other healthcare professional preferred
CRA experience preferred
High flexibility to travel (internationally if needed)
Clinical competence in relevant therapeutic area
Excellent interpersonal and communication skills
Strong written and verbal communication skills including fluent command of English
Ability to execute tasks with minimal oversight
Ability to coordinate and complete activities across multiple functions
Solutions-based approach to problem-solving
Positive can-do attitude
Strong customer service orientation
Collaborative mindset and team player
Demonstrates empathy and awareness of cultural differences
Upholds the values of IQVIA
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role when annualized is-. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge skills education and experience; location; and/or schedule (full or part-time). Dependent on the position offered incentive plans bonuses and/or other forms of compensation may be offered in addition to a range of health and welfare and/or other benefits.
Employment Type : Full-Time
Experience: years
Vacancy: 1
Yearly Salary Salary: 53 - 53
Site Enrollment and Engagement Lead • milan, Lombardy, Italy
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