It's more than a jobIn an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.As the Account Manager, you will be responsible for overseeing a diverse portfolio of accounts, focusing on client satisfaction, retention, and business growth. You will be the main point of contact for clients, building strong relationships and crafting effective insurance programs. This role also includes leading contributing to strategic sales initiatives, and implementing risk management solutions that align with client needs and business objectives.How you create impactBuild and maintain strong relationships with clients, insurers, and internal stakeholders Manage a portfolio existing customers, ensuring high levels of satisfaction and retention Serve as the primary client contact, promptly addressing inquiries and resolving issues Prepare, present, and manage insurance proposals, endorsements, and renewals Conduct risk and insurance program reviews, recommending cost-effective solutions Design, build, and implement comprehensive risk and insurance programs Identify emerging client needs to inform new product and service development Ensure compliance with industry standards and mitigate errors or omissionsWhat we would like you to bringMinimum of 10 years in a senior account management role, with business development experience Registration in the Italian broker register, section B (preferred) Strong expertise in customer relationship management, consulting, and project management Analytical, consultative, and solution-oriented approach to client needs Excellent communication, leadership, and influencing skills Proficient in Microsoft Office (Word, Excel, PowerPoint) English proficiency (preferred) Ability to travel nationally up to 50% of the timeWhat's in it for youBy joining the Kuehne+Nagel/Nacora team, you will have the opportunity to work in a safe and stable environment, with a strong focus on physical and mental well-being. We offer professional growth and development opportunities, including at an international level.Joining Kuehne+Nagel means being part of a company that genuinely invests in people:Development first – real opportunities for learning and growth.Teamwork that matters – experienced colleagues ready to support you.Innovation encouraged – we welcome new ideas and continuous improvement.Healthy balance – a supportive and flexible work environmentWho are weLogistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. Job SummaryJob number: 17498Date posted : 2026-09-15Profession: AdministrationEmployment type: Permanent
Nacora Account Manager • Milan, Lombardy, Italy
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