Talent.com
GEA
Technical Service Support 2nd LevelGEA • Parma, Italy
Technical Service Support 2nd Level

Technical Service Support 2nd Level

GEA • Parma, Italy
2 giorni fa
Descrizione dell’offerta di lavoro

Responsibilities / Tasks

  • Guarantees 2nd level technical assistance towards the local R&C Service organization initiating corrective actions through usage of CRM (C4C) ticket system and support by distributing upon requirements 3rd level inhouse support
  • Initiates and registers in Claims & Complaints system for full resolve on topics arising in the market on already installed machines.
  • Provides1st level mechanical services in Italy and abroad on both predictive and proactive level.
  • Does Installation & Commissioning on simple and complex systems.
  • Support technically either local R&C GEA Service or end customers where no local GEA Service Support is available.
  • Proposes technical solutions for problems emerging in all of the complete life cycle of the machines.
  • Provides support and training guidelines for operating standards and Service procedures to both local as to customer Service teams.

This role requires the availability for travel with a duration up to 5 continuous days and for approximately 50% of the annual working hours. Overseas if required may be up to 10 days.


Possiede le competenze per ricoprire questo ruolo? Legga i dettagli completi qui sotto e invii la sua candidatura oggi stesso.

The position falls under the Italian National Collective Labour Agreement (CCNL) for the Metalworking Industry, with job classification and level to be defined based on the candidate's experience and skills.

The indicative gross annual salary range for this role is between €35,000 and €40,000, depending on experience, technical expertise, level of autonomy, and market alignment.

The overall compensation package may also include variable components and additional company benefits, which will be discussed during the selection process.

GEA is proudly certified as a Top Employer, confirming our commitment to employee well-being, development, and empowerment.

Your Profile / Qualifications

  • A good experience as a service mechanic or similar roles (i.e. FAT / SAT expert or technical support).
  • Basic knowledge of industrial electrical engineering is also appreciated.
  • Secondary School Diploma in Mechanical Engineering or similar.
  • Compulsory languages: English, Spanish (written and spoken). High Technical and Communication skills to interact with other internal departments.
  • Ability to read and interpret technical drawings (mechanical drawings and possibly electrical diagrams. xysqume
  • Knowledge of SAP tool is appreciated.


#J-18808-Ljbffr

Creare un avviso di lavoro per questa ricerca

Technical Service Support 2nd Level • Parma, Italy

Offerte simili

IT Support Specialist – Assistenza Utente (Contratto Permanente)

Proxima CompanyParma, emilia-romagna, Italy

Un'azienda di consulenza è alla ricerca di un IT Support Specialist per fornire supporto tecnico di primo livello agli utenti, gestire l'installazione e la manutenzione dei dispositivi aziendali, e... Mostra di più

 • In evidenza

Italian Customer Support Representative Sofia, Bulgaria (Relocation Provided)

NordicrecruitersParma, Province of Parma, Italy
Quick Apply

Are you ready to take your career abroad and experience life in one of Europes most vibrant and affordable capitals? Join our international team in.Bulgaria, and become part of a global company tha... Mostra di più

Customer Experience & Field Operations Pro

RiDEParma, emilia-romagna, Italy

RiDE is seeking a Customer Experience & Field Operations Specialist in Parma to enhance urban mobility through superior customer support.You will engage directly with customers via various channels... Mostra di più

 • In evidenza

Field Service Engineer Automation

SidelParma, emilia-romagna, Italy

Dry Field area Department is following all the activities at Customer plant during service and project intervention.Main function is at Customer site but also in back office as support to the Field... Mostra di più

 • In evidenza

Italian Customer Support Representative Lisbon (Relocation Support Provided)

Cross Border TalentsParma, emilia-romagna, Italy

Are you ready to take your career abroad and experience life under the Portuguese sun? Join our international team in.Europes most vibrant and fast‑growing cities.Italian‑speaking Customer Support ... Mostra di più

 • In evidenza

Team Leader – Fast-Food Service with Flexible Shifts

Chef Expressparma, emilia romagna, Italy

Chef Express, nell'area di servizio di San Martino Ovest a Parma, cerca un Team Leader da inserire nel servizio al cliente e nella supervisione delle attività operative.Sei chiamato/a a garantire u... Mostra di più

 • In evidenza

Sales And Service Specialist (Stage)

Etjca Groupparma, emilia romagna, Italy

Vuoi entrare a far parte del mondo bEtjca /b? /p pCogli l'opportunità di lavorare in un ambiente inclusivo, in forte sviluppo e che dà valore al proprio Capitale Umano.Per la nostra filiale di Geno... Mostra di più

 • In evidenza

Global Contherm Sales Engineer Technical Solutions Expert

Alfa LavalParma, emilia-romagna, Italy

A leading engineering firm seeks a professional to provide technical and commercial support for their heat exchanger product line.This role involves assisting sales teams internationally and requir... Mostra di più

 • In evidenza

Italian Customer Support Representative – Relocation to Greece Supported

FH Collective AcademyParma, Province of Parma, Italy
Remoto
Quick Apply

Customer Experience Project – Remote in Greece.This role offers an international working environment along with full relocation support for candidates moving to Greece.Imagine the freedom of remote... Mostra di più

Italian Customer Support Specialist Relocate to Vibrant Barcelona!

NordicrecruitersParma, Province of Parma, Italy
Quick Apply

Are you ready to take your career abroad and live in one of Europes most vibrant and cosmopolitan cities? Join our international team in.Italian-speaking Customer Support Specialists.Mediterranean ... Mostra di più

Customer Experience & Field Operations Specialist

RiDEParma, emilia-romagna, Italy

Customer Experience & Field Operations Specialist.RiDE's mission is to revolutionize urban mobility through an innovative electric multivehicle sharing service.We’re looking for a friendly and solu... Mostra di più

 • In evidenza

IT Support Specialist

Proxima CompanyParma, emilia-romagna, Italy

Consulting specializzata nella progettazione e implementazione di soluzioni innovative di Pianificazione, Controllo e Reporting.Cerchiamo una persona che ricopra il ruolo di.Contratto a tempo indet... Mostra di più

 • In evidenza

Notice of call for expressions of interest - Scientific and Technical Support - Various Scienti[...]

WerkenbijdeEUCornocchio, emilia-romagna, Italy

Notice of call for expressions of interest.Scientific and Technical Support – Various Scientific and Communication Profiles.Scientific and Technical Support in the area of the assessment of Animal ... Mostra di più

 • In evidenza

Italian Customer Support Representative role in Madrid, Spain

NordicrecruitersParma, Province of Parma, Italy
Quick Apply

Are you ready to take your career abroad and experience life in one of Europes most vibrant and sun-filled capitals? Join our international team in Madrid, Spain, and become part of a global compan... Mostra di più

IT Customer Service and Logistics Analyst

Barilla GroupParma, emilia-romagna, Italy

IT Customer Service and Logistics Analyst.At Barilla, we believe that every great journey begins with passion and a bold vision.From our humble beginnings in 1877 in a small shop in Parma, Italy, w... Mostra di più

 • In evidenza

Application Sales Engineer

Alfa LavalParma, emilia-romagna, Italy

Every day, we get opportunities to make a positive impact on our colleagues, partners, customers, and society.Together, we’re pioneering the solutions of the future and unlocking the full potential... Mostra di più

 • In evidenza

MES Site IT Coordinator: Governance, Go-Live & Support

Horizon Controls Groupfontanellato, emilia romagna, Italy

Fontanellato, Italy | Posted on 07/02/2026 /ppThe Site MES IT Coordinator will supportManufacturing Execution System (MES) project implementation and post-go-livesupport at the manufacturing site l... Mostra di più

 • In evidenza

Field Service Engineer / Technical Support

ITEXParma, Emilia-Romagna, Italy

Afimilk, a global leader in dairy farming technology, is looking for a.Afimilk provides cutting-edge solutions for dairy herd management, improving farm efficiency, animal welfare, and milk product... Mostra di più

Aseptic Field Coordinator (M/W/D)

SidelParma, emilia-romagna, Italy

Aseptic Field Coordinator is the aseptic equipment leader during project execution.He/she is the key resource in charge to manage the technical team on field and he/she is the reference point at cu... Mostra di più

 • In evidenza

Global IT Customer Service & Logistics Analyst

Barilla GroupParma, emilia-romagna, Italy

A global food company is looking for an IT Customer Service & Logistics Analyst in Parma, Italy.The candidate will manage IT project execution and collaborate with cross-functional teams to impleme... Mostra di più