Clearance Purser

WHAT YOU WILL DO As a Clearance Purser, you will be at the heart of our onboard operations, ensuring guests, crew and documentation are always ready for the next destination. Through accuracy, coordination and problem-solving, you will help every voyage run smoothly from port to port. Documentation & Compliance Verify guest and crew travel documents, ensuring compliance with international requirements and company procedures. Manage and maintain accurate identification records throughout the voyage. Support the verification of documentation for external technicians and visitors embarking on board. Port Operations & International Coordination Act as a key point of contact with Port Agents and local Authorities to support smooth port operations. Coordinate documentation requests and administrative activities during port calls. Ensure timely updates on guest and crew status to support operational readiness. Administrative Excellence Prepare and manage official guest, customs and cargo documentation. Support the production and distribution of essential crew and company documents. Ensure accuracy, confidentiality and efficiency across all administrative processes. WHO YOU ARE Required: Secondary school degree · Accounting and MS Office (Excel) · Previous experience in a similar position of at least one year, especially managing port operations in foreign countries. · English knowledge at least at B2 level · Italian Knowledge at A2 level and a second language between Italian, German, French, Spanish, Portuguese or Chinese (Mandarin) at B1 level · Problem-solving attitude · Curious, positive and collaborative, comfortable working across departments with a proactive attitude Nice to have: · Previous experience on board or in international, multicultural environments WHAT WE OFFER Your contract • Fixed-term, full-time, onboard — average duration 4–6 months • Meals and accommodation included throughout your contract; Your life onboard: • International experience combining travel, personal development • Travel & logistics: transport covered (flights/trains) for embarkation, disembarkation, and transfers • Meals & consumption: Free daily buffet meals (breakfast, lunch, afternoon tea, dinner) • Discounts on onboard restaurants and bars (with possible daily credit) • Accommodation & services: assigned shared double cabin with bathroom • Cabin cleaning + free laundry service (crew laundrette and uniforms) • Package delivery service • Connectivity & tools: Free internet (250 MB/month) + free WhatsApp text • Discounts on shops, products, hairdresser, and SPA • Wellbeing & health: Free medical assistance onboard and ashore (when embarked) • Welfare and wellbeing programs (sports, events, monthly activities) • Leisure time: Access to gym, lounge, bar, pool, and solarium for crew • Crew excursions + discounts on guest tours • Family & friends: Opportunity to host family/friends (min. 30 days/year after 4 months) → Discover what life onboard looks like: https://career.costacrociere.it/shipside-benefits/] Your growth • Structured onboarding + welcome kit • Mentorship program with a dedicated mentor • Clear career path within your department • Learning Officer for skills development and continuous improvement • Development model to identify and promote talented individuals → Learn about our culture and values: https://career.costacrociere.it/explore-your-potential/ WHY COSTA Our community brings together individuals from different parts of the world, fostering connections and collaboration across cultures, enriched by different perspectives and experiences. We are here to bring happiness and provide unforgettable memories and experiences to our guests. Costa belongs to the Carnival Corporation, the largest cruise company in the world. We are the only Italian cruise company flying the Italian flag, sailing the world’s seas for more than 75 years, offering our guests a unique experience on board and on land. We are united by a shared passion: to drive success and live their ambition. Whether on board or shoreside, we bring energy, creativity, and a spirit of adventure to everything they do. Costa is like a world within a world. Onboard and ashore, we are committed to providing equal opportunities to all, regardless of gender, ethnicity, belief, disability, sexual orientation, or any other characteristic that makes us unique. Every individual is valued and respected for who they are. Bring your ambitions to life. Join us and discover our ocean of possibilities Additional Info Contract type: Fixed-term, full-time, onboard — average duration 4–6 months – CBA signed on 20.11.2020 for shipboard personnel employed by CSCS Application deadline: 30/11/2026 Time required to submit the application: approximately 3 minutes CV Format: PDF, Word or Image format in English or Italian (max 1.5 MB) E-mail/contact of the recruiting team (not for submitting applications): getonboard@costa.it Further information: visit our dedicated section Shipside FAQs - Costa Crociere Careers