Talent.com
Royal Caribbean Group
Guest Services OfficerRoyal Caribbean Group • Ficarazzelli-Bagni Italia, Italy
Guest Services Officer

Guest Services Officer

Royal Caribbean Group • Ficarazzelli-Bagni Italia, Italy
Meno di 1 ora fa
Descrizione dell’offerta di lavoro

The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities.



Sebbene l'esperienza professionale e le qualifiche siano fondamentali per questo ruolo, si assicuri di verificare di possedere le soft skill preferenziali, se richieste, prima di candidarsi.

QUALIFICATIONS

Minimum hiring, language and physical requirements to perform the job.

Hiring Requirements:

  • Minimum one-year experience in a customer contact position within the hotel field or related industry.
  • Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required.
  • Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively.
  • Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.
  • Ability to operate basic office equipment, including telephones, computers and copy machines.
  • Completion of high school or basic education equivalency preferred.
  • Must be willing to work onboard for 5-6 months.


Language Requirements:

  • Required to speak English clearly and distinctly.
  • Aptitude to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. xysqume
  • Ability to speak additional languages such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish is essential.


Creare un avviso di lavoro per questa ricerca

Guest Services Officer • Ficarazzelli-Bagni Italia, Italy

Offerte simili

Buddy Advisor (Internship)

UniCreditPalermo

Questa posizione è in UniCredit.Riassunto dell'opportunità da parte della.UniCredit cerca giovani laureati, preferibilmente in discipline economiche, giuridiche, finanziarie o STEM, per diventare.O... Mostra di più

 • In evidenza

Munich Events Chef - High-Volume Catering, Relocation

DO & CO AGPalermo, sicilia, Italy

A catering company specializing in events is seeking individuals to support food production at major events in Munich.Candidates must possess a strong team spirit, be adaptable to changes, and enjo... Mostra di più

 • In evidenza

Italian Customer Support Representative Sofia, Bulgaria (Relocation Provided)

NordicrecruitersPalermo, sicilia, Italy

Are you ready to take your career abroad and experience life in one of Europes most vibrant and affordable capitals? Join our international team in.Bulgaria, and become part of a global company tha... Mostra di più

 • In evidenza

Tourism & Operations Internship

Indie CampersPalermo - Italy

Questa posizione è in Indie Campers.Il processo di selezione sarà interamente gestito Indie Campers.Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to... Mostra di più

Multilingual Customer Support – Lisbon

FH Collective AcademyPalermo, PA, Italy
Remoto
Quick Apply

Multilingual Jobs in Lisbon | Customer Support & Content Moderation.Our international clients in Lisbon are looking for multilingual candidates to join their customer service and content modera... Mostra di più

Customer Service Representative Prom - Palermo

HertzPalermo, sicilia, Italy

This role is the first point of contact for Hertz customers and is responsible for guiding them through the rental process, ensuring they receive the right vehicle and understand all available prod... Mostra di più

 • In evidenza

Spontaneous Application - Rental Service Agent

Indie CampersPalermo - Italy

Questa posizione è in Indie Campers.Il processo di selezione sarà interamente gestito Indie Campers.Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom... Mostra di più

Guest Experience & Sales Specialist

Hertzpalermo, sicilia, Italy

Hertz is looking for a Customer Service Representative in Palermo, Italy.In this role, you will ensure a seamless rental experience for customers by managing agreements and providing exceptional se... Mostra di più

 • In evidenza

Outside Sales Executive Europe - The 10% Club

HästensPalermo, Sicily, Italy

We are looking for an Outside Sales Executive to expand Hästens' presence across Europe by identifying new business opportunities, building strong retail partnerships, and driving sales growth.This... Mostra di più

Start Your Career In Greece

Cross Border TalentsPalermo, PA, Italy
Quick Apply

Start Your 2026 Under the Athenian Sun.Are you ready to turn the page and start the new year in one of Europes most iconic cities? Athens is calling.Imagine spending 2026 surrounded by ancient hist... Mostra di più

Spontaneous Application | Rental Branch Supervisor

Indie CampersPalermo - Italy

Questa posizione è in Indie Campers.Il processo di selezione sarà interamente gestito Indie Campers.Indie Campers is the global leader in road-trip travel, operating one of the largest campervan an... Mostra di più

Munich Events Chef (m / w / d)

DO & CO AGpalermo, sicilia, Italy

Job Description /h3 ul liSupporting food production on match days in the Allianz Arena, SAP Garden Arena, Olympiapark and all other locations /li liProduction according to the specified recipes in ... Mostra di più

 • In evidenza

Italian Customer Advisor | Relocate to Athens, Greece

Cross Border TalentsPalermo, sicilia, Italy

Make your move professionally and personally.You're fluent in Italian, tech-savvy, and ready for your next chapter.Why not start it in a city that blends thousands of years of culture with a buzzin... Mostra di più

 • In evidenza

Italian speakers, Mediterranean lifestyle is waiting for you in Athens, Greece

Cross Border TalentsPalermo, PA, Italy
Remoto
Quick Apply

Are you a fluent Italian speaker looking to take your career to new heights in a vibrant, international environment? Whether you're already in Greece or considering a move, this is your opportunity... Mostra di più