E-Concession Account & Store Management Intern

Questa posizione è in Valentino

Il processo di selezione sarà interamente gestito Valentino.

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A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. The e-Concession Account & Store Management Intern will join the Valentino e-Business Commercial Team and will support the E-Concession business unit bases in Milan in managing partner accounts and online store performance across key luxury e-commerce platforms. Through data analysis, operational coordination, and business reporting, the intern will contribute to commercial growth initiatives, catalogue excellence, and strategic projects while gaining a comprehensive understanding of e-commerce, digital partnerships, and luxury retail operations. Task & responsabilities:

• Support the management of luxury e-concession partners such as Farfetch, Saks, Ounass, and other strategic accounts.
• Assist in monitoring partner business performance, identifying risks and growth opportunities.
• Prepare weekly and monthly performance reports and dashboards.
• Support business reviews through data collection and performance analysis.
• Support catalogue excellence initiatives to ensure product visibility, availability, and accuracy across partner platforms.
• Assist in identifying assortment, availability, and performance opportunities.
• Support the execution of seasonal launches, product activations, and promotional activities.
• Coordinate with internal teams to ensure timely resolution of operational issues.
• Track key operational metrics, including order allocation, cancellations, returns, and fulfilment performance.
• Support catalogue maintenance activities, including product enrichment and content checks.
• Monitor partner compliance with operational requirements and SLAs.
• Assist in preparing presentations, meeting materials, and business updates.
• Support partner onboarding and new e-store launch activities.
• Contribute to continuous process improvement and efficiency initiatives.
• Perform ad hoc analyses to support commercial and strategic projects.
• Develop analytical and business skills through exposure to commercial, operational, and strategic activities within the E-Concessions team.
• Assist in project management initiatives, contributing to the definition of operational flows and the implementation of processes aimed at improving efficiency and productivity.
• Maintain daily interactions with internal and external partners, ensuring effective problem-solving, issue resolution, and regular reporting.
• Serve as an escalation point for catalogue, collection publication, and order/return fulfilment issues related to Digital Marketplaces.
• Collaborate proactively with cross-functional departments, including Buying, Merchandising, Logistics, Finance, IT, Customer Care, Customs & Tax, Marketing & Communication, among others.

Requirements:

• Strong analytical mindset with the ability to interpret data and identify trends.
• Good knowledge of Microsoft Excel and PowerPoint.
• Ability to organize, analyze, and present data effectively.
• Strong interest in luxury fashion, e-commerce, and digital marketplaces.
• Excellent communication and interpersonal skills.
• Ability to work effectively with cross-functional teams.
• Strong stakeholder management and coordination skills.
• Proactive attitude and willingness to learn in a fast-paced environment.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and priorities simultaneously.
• Problem-solving mindset with a hands-on approach.
• Ability to work independently while maintaining alignment with team objectives.
• Bachelor's or Master's degree in Business Administration, Economics, Management Engineering, Marketing, Fashion Business, Digital Business, or related fields.
• Previous internship experience in e-commerce, consulting, retail, fashion, or digital business is a plus.
• Fluency in English and Italian both written and spoken is required.

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

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