Operations Manager - Logistics & Fulfilment Italy

Operations Manager – Logistics & Fulfilment

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Caserta, Italy

Full-time | On-site

Salary Range: 14 Eur + Bonus

Logycod is building a fast-growing logistics and fulfilment operation in Italy, as part of a broader European network serving international e-commerce businesses.

We are looking for a hands-on Operations Manager to take ownership of our Caserta operation and help us build it into a high-performing logistics hub.

This is an opportunity for someone who already knows warehouse operations, has experience leading people, and is now ready for more ownership, more responsibility and the chance to build something from the ground up.

This is not a desk-based management role.

You will lead the team, implement processes and manage performance — but you will also be part of the operation. If orders need to be picked and packed before courier cutoff, you roll up your sleeves and help the team get them out.

What you'll own

• Lead the daily warehouse operation: inbound, storage, picking, packing, shipping, inventory and returns
• Lead, motivate and develop the operations team
• Build, implement and continuously improve operational processes and standards
• Monitor productivity, accuracy, service levels and operational KPIs
• Plan staffing and capacity to keep operations fast and efficient as volumes grow
• Create a strong "no order left behind" culture, ensuring orders are fulfilled quickly and accurately
• Work hands-on alongside the team whenever the operation requires it
• Coordinate with couriers and transport partners, monitor their performance and push for solutions when issues arise
• Report performance, challenges and improvement plans in English to the European Operations Manager
• Support the onboarding and successful operation of new 3PL clients
• As the business grows, contribute to developing new fulfilment, 3PL and logistics opportunities

Who we're looking for

You already have solid experience in logistics and warehouse operations and have proven that you can lead people, organize work and make processes happen in the real world.

You are comfortable with KPIs and systems, but you don't manage operations only through spreadsheets.

You are someone who:

• Takes ownership and acts without waiting to be told what to do
• Enjoys leading people and setting high operational standards
• Is highly organized, consistent and attentive to detail
• Has strong English and is comfortable working in an international environment
• Is practical, energetic and willing to get your hands dirty
• Remains calm and finds solutions when volumes increase or something goes wrong
• Has an entrepreneurial mindset and wants to help grow a business, not simply maintain an operation
• Is available to work during weekends when operations require it

Experience with courier/parcel operations is a plus. Experience with 3PL customers, client relationships or business development is even better.

The mindset that matters

E-commerce doesn't stop on Friday evening.

Volumes change quickly, problems need to be solved immediately, and every order matters.

We're looking for someone who sees orders still waiting before cutoff and thinks:

"What do we need to do to get these out today?"

Someone who can lead a morning briefing, improve a warehouse process, solve a courier issue, speak with an international client — and jump onto the packing line when the team needs an extra pair of hands.

Why join Logycod?

Because you won't simply inherit a job. You'll help build the operation.

You'll join at an early stage, with real autonomy and direct exposure to international management. xlwpduy As Logycod grows its volumes, team and 3PL customer base, the scope of your role can grow with it.

We value experience, but we're especially interested in people with hunger, ownership, energy and the ambition to take on more responsibility.

If you've already proven yourself in logistics and feel ready to move from running operations to helping build a logistics business, we'd like to meet you.