Job Summary
Se le sue competenze, la sua esperienza e le sue qualifiche corrispondono a quelle descritte in questa panoramica, non ritardi l'invio della sua candidatura.
We are seeking a Channel Service Engineer based in Central Italy to oversee dealer technical service and management for SANY’s core products: material handlers, 45-ton reach stackers and stackers. Acting as the key technical link between local dealers, SANY Italy and China R&D, you will upgrade dealer service capabilities, resolve complex on-site technical issues, drive product localization optimization and maintain stable dealer partnerships.
Key Responsibilities
1. Dealer Service Management & Capacity Building Manage daily dealer service cooperation, formulate standardized after-sales processes for our core equipment, and continuously improve the professionalism and service quality of dealer service teams.
2. Technical Training & Support Provide professional technical training for dealers covering mechanical, hydraulic and electrical systems, fault diagnosis and daily maintenance of material handlers, reach stackers and stackers. Deliver remote and on-site technical support for daily service issues.
3. Complex Fault Resolution Independently tackle difficult and escalated equipment failures that dealers cannot resolve. Specialize in troubleshooting hydraulic, electrical and mechanical system faults to improve first-time fix rate and service efficiency.
4. Product Localization & R&D Communication Collect local market feedback and equipment failure data, communicate with China R&D team to promote product adaptive optimization, technical iteration and local upgrading.
5. Service KPI & Process Optimization Track core dealer service KPIs, optimize regional after-sales processes, standardize service operations and reduce equipment failure rates.
6. Dealer Relationship Maintenance Maintain long-term, stable cooperation with core dealers, coordinate equipment upgrades and retrofit projects, and support sustainable channel business development.
Requirements
1. At least 3 years of after-sales and channel service experience in construction or port machinery; relevant experience with material handlers, reach stackers and stackers is preferred.
2. Solid expertise in hydraulic, electrical and mechanical system principles and troubleshooting of large port and material handling equipment, with strong independent problem-solving skills.
3. Able to summarize local product adaptation problems and put forward effective optimization suggestions for R&D iteration.
4. Fluent in Italian, proficient English for cross-border technical communication with Chinese teams.
5. Hold a valid driving license and accept frequent business travel across Central Italy. xlwpduy
6. Possess basic dealer management awareness and good cross-team communication and coordination abilities.
Senior Services Engineer • Udine, Friuli-Venezia Giulia, IT
Il gruppo Taghleef Industries ha sede a Dubai e opera in 11 siti produttivi nel mondo.Produce film in polipropilene biorientato e acido polilattico destinati all’imballaggio di prodotti alimentari,... Mostra di più
Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating.We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services... Mostra di più
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Mostra di più
Process EngineerLa risorsa entrerà a far parte del team internazionale di Process Engineering e sarà coinvolta nello sviluppo, nell'ottimizzazione e nell'avviamento di impianti siderurgici presso c... Mostra di più
Danieli Group in Udine is seeking a Senior Process Technologist to enhance process models and support the engineering phases of new steel production plants.The role requires at least 5 years of ind... Mostra di più
Leonardo Worldwide Corporation cerca un Method Engineer da inserire presso il sito di Ronchi dei Legionari.Il candidato si occuperà della definizione e implementazione di metodi produttivi, garante... Mostra di più
La divisione Vertical Engineering di Randstad Professional Leaders Search & Selection, specializzata nella ricerca e selezione di profili di middle e senior management, su incarico di un'importante... Mostra di più
Engineering Srl Udine, Italia Consulenza Ibrido Intervallo 30.EUR al mese /p h3Descrizione azienda /h3 pbMC Engineering è una dinamica società di consulenza informatica /b, con sedi a Torino, Milan... Mostra di più
Founded in 1914, Danieli is a world leader in the construction of plants and machines for the steel industry.The company has over twenty-five divisions and is renowned for innovation, team spirit, ... Mostra di più
Midlift Srl in Udine is seeking a consultant responsible for developing the client portfolio and managing technical orders in the lifting and special transportation sectors.The successful candidate... Mostra di più
Success Human Resource Centre Pte Ltd.The role involves supporting data integration, preparing data for analytics, and developing comprehensive documentation.Candidates should possess a degree in C... Mostra di più
La divisione Vertical Engineering di Randstad Professional Leaders Search & Selection, specializzata nella ricerca e selezione di profili di middle e senior management, su incarico di un'importante... Mostra di più
PIPING PROJECT ENGINEER - PROFESSIONAL.Continue with Google Continue with Google.PIPING PROJECT ENGINEER - PROFESSIONAL.Get AI-powered advice on this job and more exclusive features.Sign in to acce... Mostra di più
CGA Technologies Srl è un’azienda metalmeccanica leader nella produzione di scambiatori di calore applicabili ai settori automotive, energie alternative, elettronica e refrigerazione.Manager di rif... Mostra di più
AER - Method EngineerApplylocations: IT - Ronchi dei Legionaritime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 31, 2026 (30+ days left to apply)job requisit... Mostra di più
Working Hours: Monday to Friday, 8:30am to 6:00pm.Support the design, build, and maintenance of data pipelines to ensure seamless integration and flow of data from multiple systems across a variety... Mostra di più
Munters Corporation – DCT / Geoclima in Ronchi dei Legionari is seeking a Technical Support Engineer to deliver Tier 1–2 technical support, troubleshoot issues, and support commissioning for our cl... Mostra di più
Grid Automation provides a complete range of innovative products, systems and services covering the design, manufacture, commissioning and long-term maintenance of Substation Protection and Automat... Mostra di più
Senior HR Generalist presso Agap 2 Italia /h3 pAGAP2 è un gruppo europeo di consulenza ingegneristica e operativa, parte del Gruppo MoOngy.Presenti in 14 Paesi con oltre 8.Oil Gas, Energy, Infrast... Mostra di più
Tech cerca una figura di Cloud Architect da inserire nella Business Unit Integration & Services, divisione Cloud Adoption, per guidare progettazione, implementazione e supporto tecnico di soluzioni... Mostra di più
