Job Summary
Se le sue competenze, la sua esperienza e le sue qualifiche corrispondono a quelle descritte in questa panoramica, non ritardi l'invio della sua candidatura.
We are seeking a Channel Service Engineer based in Central Italy to oversee dealer technical service and management for SANY’s core products: material handlers, 45-ton reach stackers and stackers. Acting as the key technical link between local dealers, SANY Italy and China R&D, you will upgrade dealer service capabilities, resolve complex on-site technical issues, drive product localization optimization and maintain stable dealer partnerships.
Key Responsibilities
1. Dealer Service Management & Capacity Building Manage daily dealer service cooperation, formulate standardized after-sales processes for our core equipment, and continuously improve the professionalism and service quality of dealer service teams.
2. Technical Training & Support Provide professional technical training for dealers covering mechanical, hydraulic and electrical systems, fault diagnosis and daily maintenance of material handlers, reach stackers and stackers. Deliver remote and on-site technical support for daily service issues.
3. Complex Fault Resolution Independently tackle difficult and escalated equipment failures that dealers cannot resolve. Specialize in troubleshooting hydraulic, electrical and mechanical system faults to improve first-time fix rate and service efficiency.
4. Product Localization & R&D Communication Collect local market feedback and equipment failure data, communicate with China R&D team to promote product adaptive optimization, technical iteration and local upgrading.
5. Service KPI & Process Optimization Track core dealer service KPIs, optimize regional after-sales processes, standardize service operations and reduce equipment failure rates.
6. Dealer Relationship Maintenance Maintain long-term, stable cooperation with core dealers, coordinate equipment upgrades and retrofit projects, and support sustainable channel business development.
Requirements
1. At least 3 years of after-sales and channel service experience in construction or port machinery; relevant experience with material handlers, reach stackers and stackers is preferred.
2. Solid expertise in hydraulic, electrical and mechanical system principles and troubleshooting of large port and material handling equipment, with strong independent problem-solving skills.
3. Able to summarize local product adaptation problems and put forward effective optimization suggestions for R&D iteration.
4. Fluent in Italian, proficient English for cross-border technical communication with Chinese teams.
5. Hold a valid driving license and accept frequent business travel across Central Italy. xlwpduy
6. Possess basic dealer management awareness and good cross-team communication and coordination abilities.
Senior Services Engineer • Treviso, Veneto, IT
Il Gruppo Banca Finint è una realtà bancaria d’investimento indipendente, integrata e specializzata che opera da oltre 40 anni nel settore finanziario e affianca imprese, imprenditori e investitori... Mostra di più
Applied Materials sta cercando un ingegnere elettrico per l'installazione e integrazione di sistemi industriali.Il candidato ideale avrà una buona conoscenza di schemi elettrici e un'esperienza con... Mostra di più
Se per te Active Directory non è solo una console ma un ecosistema da governare, qui si gioca su un altro livello.Cerchiamo un Sistemista, capace di muoversi con autonomia su ambienti Microsoft com... Mostra di più
Linkness cerca un professionista esperto in progettazione di piattaforme e-commerce.Il candidato ideale deve avere 5 anni di esperienza, conoscenze avanzate di CMS come Prestashop e Magento, e comp... Mostra di più
Strategic IT Infrastructure Management:.Governing IT infrastructure projects, ensuring alignment with security, compliance, and group standards, and overseeing global platform governance.Security S... Mostra di più
Un'azienda innovativa nel settore IT cerca un nuovo collega per il team Cloud, responsabile della gestione delle infrastrutture IT in cloud.Richiesta esperienza in ambiente cloud, conoscenze di net... Mostra di più
Applied Materials Europe is seeking a Systems Engineer in Treviso, Italy.The role involves designing, integrating, and optimizing complex systems to enhance the semiconductor industry while collabo... Mostra di più
Per azienda cliente, che fa parte di un gruppo in forte crescita e con sedi in tutto il mondo, siamo attualmente alla ricerca di una figura di Process Engineer/Industrialization Engineer per la lor... Mostra di più
Danfoss Climate Solutions is seeking a Senior Data Engineer in Italy to advance our data platform and infrastructure for energy-efficient heating and cooling solutions.You will build scalable pipel... Mostra di più
A leading technology solutions provider in Treviso is seeking Technical Trainer Engineers to deliver high-quality training for Field Service Engineers on advanced semiconductor manufacturing equipm... Mostra di più
Your impact? You will play a central role in advancing our data platform and data infrastructure, supporting energy‑efficient solutions for cooling and heating applications and data centers.You wil... Mostra di più
Pixartprinting - a Cimpress Company is looking for a skilled IT Security and System Administrator based in Quartod'Altino, Venice.You will be responsible for the day-to-day operations and continuou... Mostra di più
Copeland Controls in Belluno, Italy, is seeking a Hardware Engineer to join the on-site team.The role reports to the Hardware Engineering Manager and involves validating hardware, evaluating compon... Mostra di più
Information & Communication Technology.Questa unità si distingue per la capacità di integrare.Siamo alla ricerca di un System Engineer & Solution Architect per la nostra sede di Treviso.Project & P... Mostra di più
Born from the will of LVMH Group, world leader in luxury, to establish itself in the eyewear sector,.Maisons: Dior, Fendi, Celine, Givenchy, Loewe, Stella McCartney, Kenzo, Berluti, Bulgari, Tag He... Mostra di più
SIPA progetta, produce e vende sul mercato mondiale tutte le tecnologie per la produzione, riempimento e confezionamento secondario di contenitori in PET, dalla preforma al prodotto finale, per bev... Mostra di più
Copeland Controls Srl is seeking a Hardware Engineer for their Belluno location.The role includes hardware testing, product validation, and evaluating alternative components to ensure product quali... Mostra di più
Grid Automation provides a complete range of innovative products, systems and services covering the design, manufacture, commissioning and long-term maintenance of Substation Protection and Automat... Mostra di più
Arsenalia is looking for an experienced SAP SysOps or System Administrator to manage the SAP infrastructure architecture, ensuring optimal performance across environments.The role requires a minimu... Mostra di più
Sei una persona orientata al miglioramento continuo e appassionata di processi industriali? Questa potrebbe essere l'opportunità giusta per te.MAW SPA Divisione Ricerca e Selezione, ricerca per rea... Mostra di più
