General Manager

General Manager

Position Summary

The General Manager is responsible for the overall leadership financial performance and day-to-day operations of the club. This role drives membership growth develops high-performing teams ensures operational excellence and delivers an exceptional member experience. The General Manager leads from the front by actively participating in sales activities while coaching and developing the team to consistently achieve company goals.

The ideal candidate is a results-driven leader with a passion for fitness strong business acumen and a proven ability to build a culture of accountability service and performance.

Essential Responsibilities

Sales Leadership & Revenue Growth

• Lead daily membership sales efforts through prospecting tours referrals and community outreach.
  
  
• Execute and coach proven sales processes to maximize membership growth and club revenue.
  
  
• Drive personal training revenue through successful member onboarding and Success Session execution.
  
  
• Monitor key performance indicators (KPIs) and implement action plans to consistently achieve sales goals.
  
  
• Analyze club performance revenue trends and market opportunities to improve overall results.
  
  

Team Leadership & Development

• Recruit hire onboard train and develop high-performing club staff.
  
  
• Coach Sales Associates Personal Trainers and leadership team members through regular feedback and performance management.
  
  
• Conduct one-on-one meetings performance evaluations and development planning.
  
  
• Foster a culture of accountability urgency teamwork and continuous improvement.
  
  
• Recognize top performers while addressing performance concerns promptly and professionally.
  
  

Operations & Member Experience

• Ensure the club consistently delivers a clean safe and welcoming environment.
  
  
• Oversee all daily club operations including member service front desk operations and facility standards.
  
  
• Maintain compliance with company policies SOPs and operational procedures.
  
  
• Ensure preventative maintenance repair requests and facility needs are addressed promptly.
  
  
• Monitor inventory supplies and operational expenses to maintain financial efficiency.
  
  

Financial Accountability

• Manage labor scheduling to maximize productivity while controlling payroll costs.
  
  
• Monitor club operating expenses and identify opportunities to improve profitability.
  
  
• Review daily weekly and monthly financial reports to ensure progress toward business objectives.
  
  
• Drive membership retention through exceptional service and proactive member engagement.
  
  
• Maintain accountability for club profitability revenue growth and expense management.
  
  

Communication & Execution

• Lead daily huddles weekly meetings and monthly performance reviews.
  
  
• Communicate company initiatives promotions and operational updates effectively.
  
  
• Collaborate with Regional Leadership to execute strategic initiatives and achieve company goals.
  
  
• Ensure consistent execution of all operational sales and service standards throughout the club.
  
  

Qualifications

Required

• Minimum of 3 years of leadership experience in fitness retail hospitality or a sales-driven business.
  
  
• Proven success leading teams and consistently achieving sales goals.
  
  
• Strong leadership coaching and performance management skills.
  
  
• Excellent communication organizational and problem-solving abilities.
  
  
• Experience managing budgets payroll scheduling and operational performance.
  
  
• Ability to work a flexible schedule including evenings and weekends.
  
  

Preferred

• Bachelors degree in Business Sports Management Exercise Science or a related field.
  
  
• Experience managing a fitness club or multi-department operation.
  
  
• Demonstrated success growing recurring revenue and improving operational performance.
  
  

Key Performance Indicators (KPIs)

Success in this role is measured by:

• Net Membership Growth
  
  
• Membership Sales Production
  
  
• Personal Training Revenue
  
  
• Lead Conversion Rate
  
  
• Member Retention & Attrition
  
  
• Sales Activity & Follow-Up Execution
  
  
• Payroll & Labor Management
  
  
• Club EBITDA Performance
  
  
• Operational Audit Scores
  
  
• Team Development & Employee Retention
  
  
• Member Satisfaction
  
  
• Facility Cleanliness & Brand Standards
  
  

Schedule

This is a full-time leadership position requiring flexibility to meet business needs including mornings evenings weekends and occasional holidays.

Why Join Workout Anytime

Workout Anytime is committed to creating exceptional member experiences while developing outstanding leaders. As a General Manager youll have the opportunity to build a high-performing team drive meaningful business results and make a lasting impact on your community. We offer leadership development performance-based incentives and opportunities for career growth within one of the fastest-growing fitness brands in the industry.

Compensation: $42000.00 - $52000.00 per year

ABOUT WORKOUT ANYTIME:

Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneurs prestigious list of top 500 Franchises for 2024!

Atlanta-based Workout Anytime is a 24-hour seven-day-a-week fitness concept with 180 units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland the company was formed to provide members with first-class fitness facilities at the lowest cost possible deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.

Mission

To provide a friendly convenient life-changing journey withpassion.

Vision

To reshape the fitness community where everybody aspires to be the best they can be.

Values

• Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members partners and staff.
• Care - We provide our members partners and staff with an environment that is welcoming and respectful of each individual.
• Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.

Strategic Drivers

• Think Big
• Keep It Simple
• Do It With Integrity

Required Experience:

Director

Employment Type : Full-Time
Experience: years
Vacancy: 1
Yearly Salary Salary: 42000 - 52000