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Richemont Iberia SL
Sales AssociateRichemont Iberia SL • Tivoli, Italy
Sales Associate

Sales Associate

Richemont Iberia SL • Tivoli, Italy
4 giorni fa
Descrizione dell’offerta di lavoro

YOUR MISSION:



Per una comprensione completa di questa opportunità e dei requisiti per essere un candidato di successo, continui a leggere.

You will become a Brand Ambassador of Buccellati Maison in the Boutique as well as at external events, and you will be responsible for delivering a unique client experience by sharing memorable inspiring moments. You will foster trusted relationships with clients all along the journey with the Maison.


You will contribute in developing a deep understanding and knowledge of the Maison to convey its brand DNA, recognizable craftmanship and innovation in all its creations.


You will be part of a team, transmitting and sharing knowledge with the other team members, actively participating in the day-to-day boutique life.


HOW WILL YOU MAKE AN IMPACT?

1. Sales performance & customer service:



  • Contribute to the boutique achieving its sales targets;


  • Assist clients with Customer Service needs maintaining the brands high standards;


  • Cultivate strong client relationships, delivering outstanding client service and treatment; providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards and solid product knowledge;


  • Adapt approach according to the client needs and motivations;


  • Assist and support after sales clients in accordance with Maison values; provide recommendations that will provide an exceptional client experience;



2. Stock management and merchandising:



  • Provide feedback in processing and replenishing merchandise; participate in receiving and monitoring floor stock;


  • Actively participate in the visual merchandising of the Boutique implementing required guidelines. Assist in floor moves, merchandising, display maintenance, and store housekeeping, including cleaning the products and displays;


  • Assist in the inventory process, including but not limited to stock counting and special projects as needed;


  • Assist in completing prices changes within the Boutique when required;



3. Boutique operations and cash management:



  • Accurately and efficiently complete all sales transactions and maintain proper cash records at the Boutique’s register;


  • Adhere to all Company policies, procedures and practices;


  • Implement discounts and gratuities under supervision of Boutique manager;


  • Comply with all safety regulations and Boutique operational procedures including security;



4. Product knowledge & sales techniques:



  • Maintain an awareness of all product knowledge information;


  • Master the Brand's sales techniques as per training received;


  • Attendance to required training;



5. Presentation & visibility:



  • Maintain boutique tidiness, decoration and visual merchandising in line with Brand guidelines;


  • Report maintenance issues to the Boutique Manager;


  • Represent the Brand by wearing the appropriate provided uniform;


  • Represent the Brand instore and at local events under the direction of Boutique Manager;



HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Education:


  • College degree preferred;



Required Experience:


  • 2 to 5 years of previous experience in luxury retail, services or luxury hospitality environment


xysqume
Technical Skills:


  • Ability to work in a fast-paced retail store environment


  • Computer and internet Savvy


  • MS Office experience required



Personal Skills/Abilities:


  • Fluency in Italian and English is mandatory;


  • Excellent interpersonal and communication skills are required;


  • Confidence in handling high-value transactions;


  • Strong understanding of Customer Service needs and Customer (internal and external) priorities;


  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision;


  • Self-Starter with Team–Player approach;


  • Must be available to work retail hours including in the evenings, during weekends and to travel for trainings, client events, conferences;



WHAT WE OFFER:


  • CCNL Commercio


  • Salary Range 30K – 35K€


  • Commission scheme


  • 8 euro per Meal Voucher per working day


  • Welfare



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Sales Associate • Tivoli, Italy

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