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Buccellati
Sales AssociateBuccellati • Tivoli - Italy
Sales Associate

Sales Associate

Buccellati • Tivoli - Italy
18 ore fa
Descrizione dell’offerta di lavoro

Questa posizione è in Buccellati



Il processo di selezione sarà interamente gestito Buccellati.



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YOUR MISSION: You will become a Brand Ambassador of Buccellati Maison in the Boutique as well as at external events, and you will be responsible for delivering a unique client experience by sharing memorable inspiring moments. You will foster trusted relationships with clients all along the journey with the Maison. You will contribute in developing a deep understanding and knowledge of the Maison to convey its brand DNA, recognizable craftmanship and innovation in all its creations. You will be part of a team, transmitting and sharing knowledge with the other team members, actively participating in the day-to-day boutique life. HOW WILL YOU MAKE AN IMPACT? 1. Sales performance & customer service:

  • Contribute to the boutique achieving its sales targets;
  • Assist clients with Customer Service needs maintaining the brands high standards;
  • Cultivate strong client relationships, delivering outstanding client service and treatment; providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards and solid product knowledge;
  • Adapt approach according to the client needs and motivations;
  • Assist and support after sales clients in accordance with Maison values; provide recommendations that will provide an exceptional client experience;

2. Stock management and merchandising:

  • Provide feedback in processing and replenishing merchandise; participate in receiving and monitoring floor stock;
  • Actively participate in the visual merchandising of the Boutique implementing required guidelines. Assist in floor moves, merchandising, display maintenance, and store housekeeping, including cleaning the products and displays;
  • Assist in the inventory process, including but not limited to stock counting and special projects as needed;
  • Assist in completing prices changes within the Boutique when required;

3. Boutique operations and cash management:

  • Accurately and efficiently complete all sales transactions and maintain proper cash records at the Boutique’s register;
  • Adhere to all Company policies, procedures and practices;
  • Implement discounts and gratuities under supervision of Boutique manager;
  • Comply with all safety regulations and Boutique operational procedures including security;

4. Product knowledge & sales techniques:

  • Maintain an awareness of all product knowledge information;
  • Master the Brand's sales techniques as per training received;
  • Attendance to required training;

5. Presentation & visibility:

  • Maintain boutique tidiness, decoration and visual merchandising in line with Brand guidelines;
  • Report maintenance issues to the Boutique Manager;
  • Represent the Brand by wearing the appropriate provided uniform;
  • Represent the Brand instore and at local events under the direction of Boutique Manager;

HOW WILL YOU EXPERIENCE SUCCESS WITH US? Education:

  • College degree preferred;

Required Experience:

  • 2 to 5 years of previous experience in luxury retail, services or luxury hospitality environment

Technical Skills:

  • Ability to work in a fast-paced retail store environment
  • Computer and internet Savvy
  • MS Office experience required

Personal Skills/Abilities:

  • Fluency in Italian and English is mandatory;
  • Excellent interpersonal and communication skills are required;
  • Confidence in handling high-value transactions;
  • Strong understanding of Customer Service needs and Customer (internal and external) priorities;
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision;
  • Self-Starter with Team-Player approach;
  • Must be available to work retail hours including in the evenings, during weekends and to travel for trainings, client events, conferences;

WHAT WE OFFER:

  • CCNL Commercio
  • Salary Range 30K – 35K€
  • Commission scheme
  • 8 euro per Meal Voucher per working day
  • Welfare

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Sales Associate • Tivoli - Italy

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