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Dutch Speaking Customer Service Rep–Onsite in GreeceWW Talents • milan, Lombardy, Italy
Dutch Speaking Customer Service Rep–Onsite in Greece

Dutch Speaking Customer Service Rep–Onsite in Greece

WW Talents • milan, Lombardy, Italy
11 giorni fa
Descrizione dell’offerta di lavoro

Join an international Customer Support team in Athens and provide professional support to Dutch-speaking customers in a multicultural environment. This is an excellent opportunity for Dutch speakers already living in Greece or candidates looking to relocate to Athens Greece.

About the Dutch Customer Service Role

As a Dutch Speaking Customer Service Representative you will assist Dutch-speaking customers by phone email and other digital communication channels. You will answer customer questions resolve issues and ensure a high-quality customer experience.

You will work in an international Customer Service / Customer Support environment using your Dutch language skills every day while communicating in English with your colleagues and internal teams.

Key Responsibilities

  • Provide customer support in Dutch via phone email and other communication channels.
  • Respond to customer questions requests and complaints professionally and efficiently.
  • Resolve customer issues and escalate complex cases when required.
  • Maintain accurate records of customer interactions in internal systems and CRM tools.
  • Follow customer service procedures and quality standards.
  • Meet individual and team customer service KPIs.
  • Deliver a positive customer experience in every interaction.
  • Work effectively with an international and multicultural team.

Requirements

  • Fluent or native Dutch (C1/C2).
  • Good English communication skills.
  • Previous experience in Customer Service Customer Support Call Center Contact Center Technical Support Hospitality or Retail is an advantage.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and interpersonal skills.
  • Customer-oriented and empathetic approach.
  • Comfortable working in a multichannel customer support environment.
  • Ability to work rotating shifts including weekends.
  • Willingness to relocate to Athens Greece if currently living abroad.

Salary & Benefits

  • 1500 gross per month
  • 14 salaries per year
  • Full-time employment
  • International and multicultural working environment
  • Career development opportunities
  • Professional training and onboarding

Relocation Package Move to Greece

Candidates relocating from abroad will receive:

  • 3 weeks of hotel accommodation close to the workplace
  • Up to 300 gross flight reimbursement with the first salary payment
  • Assistance with employment documentation and administrative procedures
  • Accommodation support during the training period may be available for candidates who are not currently based in Athens

Working Hours

  • Full-time 40 hours per week
  • Monday to Sunday
  • Rotational shifts between 08:00 and 00:00
  • Weekend work may be required according to the shift schedule

Candidates relocating from abroad must be available in Athens at least 7 days before their start date to complete the required hiring and onboarding procedures.

Why Work in Athens

Live and work in Greece while building an international career in Dutch-speaking Customer Service. Athens offers an international environment Mediterranean lifestyle and access to a growing multilingual customer support and BPO market.

Whether you are a Dutch-speaking professional already living in Greece or looking for a Dutch job abroad this could be your next career move.

Apply now for this Dutch Speaking Customer Service Representative position in Athens Greece!


Employment Type : Full Time
Experience: years
Vacancy: 1

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Dutch Speaking Customer Service Rep–Onsite in Greece • milan, Lombardy, Italy

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