Sr Services Executive

Your work days are brighter here.

Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join youll feel it. Not just in the products we build but in how we show up for each other. Our culture is rooted in integrity empathy and shared enthusiasm. Were in this together tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether youre building smarter solutions supporting customers or creating a space where everyone belongs youll do meaningful work with Workmates whove got your return well give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul. So if you want to inspire a brighter work day for everyone including yourself youve found a match in Workday and we hope to be a match for you too.

About the Team

The Services Executive team includes a diverse range of skills and experience from across professional services strategic consulting and sales fields. The team plays a critical role in connecting Workdays services and sales organizations; ensuring that we are supporting subscription sales by differentiating Workdays services approachspecifically our ability to drive innovation through AI and Extensibility. We ensure our customers are set up to be successful in their deployment projects and meet their broader business transformation objectives.

Our aim is to be trusted advisors to our prospects and customers working to Workdays core values of Customer Service and Integrity. Successful candidates will be passionate about working as part of an account team supporting sales cycles; engaging with customers to develop transformation strategies that utilize the full power of the Workday platform; and handling detailed and sophisticated information to prepare estimates proposals and contracts.

About the Role

Workday is the leader in enterprise-class software-as-a-service (SaaS) Human Capital Management and Financial Management solutions. As a Senior Services Executive you will pivot from traditional implementation planning to strategic advisory. You will be responsible for the planning management and execution of Professional Services business development activities but with a specific focus on the Art of the Possible.

You will use your experience in consulting and change management to help customers visualise a transformation powered by Workday Sana Workday Extend and Prism Analytics. You will not just be selling a deployment; you will be positioning a platform for agility. You will work closely with our ecosystem of Global Systems Integrators (SIs) to align on methodology and ensure our customers adopt a modern data-driven approach to their business challenges.

What youll do:

• Drive Strategic Value: Effectively position the value of Workdays deployment methodology moving the conversation beyond technical setup to business transformation AI-driven efficiency and data insights (Prism).

• Evangelise Innovation: Act as the subject matter expert on how Workday Extend and Workday Sana can solve unique business problems distinguishing our platform from legacy competitors.

• Consultative Discovery: Conduct services discovery sessions focused on business outcomes change readiness and strategic goals rather than just functional requirements.

• Partner Alignment: Cultivate deep mutually beneficial relationships with Big SI partners ensuring alignment on deployment strategy and commercial models.

• Commercial Execution: Lead negotiate and close Professional Services Agreements Statements of Work and other contractual documentation with a focus on value-based outcomes.

• Forecasting: Maintain accurate and timely prospect pipeline and service forecast data.

• Relationship Building: Use your presentation and influencing abilities to solve complex problems and foster long-term relationships built on a foundation of empathy mutual trust and strategic vision.

About You

Basic Qualifications

• 5 years of experience in Professional Services Sales or Strategic Consulting/Advisory roles within the Enterprise Software or Digital Transformation space.

• 5 years of experience working for or closely partnering with Global Systems Integrators (Big SIs) (e.g. Deloitte Accenture PwC KPMG) with a deep understanding of their delivery models and commercial structures.

• Proven experience in Change Management: Ability to discuss the people and process side of digital transformation not just the technology.

• Fluency in Italian and English.

Other Qualifications

• Platform proficiency: Ability to understand and explain the business benefits of Artificial Intelligence (AI) Machine Learning and PaaS (Platform-as-a-Service) without needing to be a technical developer.

• Track record in complex sales: Proven success in running sophisticated services sales cycles from start to finish with successful revenue and profitability attainment.

• Strategic mindset: Experience shifting conversations from features and functions to business value and ROI.

• Solid understanding of the Human Capital Management or Financials Enterprise Application space (competitors trends and strategic direction).

• Outstanding soft skills: Phenomenal presentation skills with the ability to command a room of C-level executives.

• Commercial acumen: Strong attention to detail and experience with commercial processes including RFP responses scope description and contract documentation.

• Ability to travel up to 35%.

• Milan based only

Workday Pay Transparency Statement (For EU Locations Only)

Listed below is the base salary range applicable to this position. Workday pay ranges (and the precise pay offered to the successful candidate) are based on a number of objective criteria such as relevant experience and skills and educational qualifications level of responsibility demands of the role work location and business need. As a part of the total compensation package this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus as well as annual refresh stock grants awarded by Workday Inc. For more information regarding Workdays comprehensive benefits please click here.

Primary Location Base Pay Range: 79000 EUR - 118600 EUR Italy

Our Approach to Flexible Work

With Flex Work were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

At Workday we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point please email .

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Required Experience:

Senior IC

Employment Type : Full-Time
Experience: years
Vacancy: 1