Digital Business Manager (m/f/n)

We are looking for a Digital Business Manager to drive ESET’s digital business in Italy. In this role, you will own the performance of our online sales channel, with responsibility for digital revenue, customer acquisition, and lifecycle marketing.

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You will work closely with our office in Milan while being supported by ESET's global network of digital specialists and experts based at our headquarters in Bratislava. You'll have the opportunity to learn from experienced professionals across digital advertising, CRM, marketing automation, UX, analytics, e-commerce, and customer lifecycle management while gradually expanding your responsibilities and business ownership.

This role is a maternity leave cover and offers excellent opportunities for professional growth and is ideal for someone who wants to develop into a strategic digital business leader within an international technology company.

Role Overview

As Digital Business Manager, you will play be responsible for growing ESET's online business in Italy. This includes revenue generated through e-Store platform, strategic budget and campaign planning, business management, campaign execution, and requires a strong cross-functional cooperation with colleagues from local sales, marketing, customer care & global digital marketing specialists. You don't need to have all the answers from day one. What matters most is your willingness to learn, an analytical mindset, and the ambition to grow into a trusted digital business leader. We'll provide the support, tools, and expert network to help you succeed and develop your career!

Key Responsibilities

• Drive the growth and performance of ESET's online business in Italy, helping achieve digital revenue and business goals.
• Plan, execute, and optimize digital marketing activities across acquisition, retention, and monetization.
• Collaborate with local Sales and Marketing teams and Global Digital Business specialists on planning, execution and localization of digital campaigns across PPC, display, social media, SEO, affiliate marketing, and email.
• Monitor key business and marketing metrics, identify growth opportunities, and recommend actions to improve results.
• Manage digital budgets and ensure investments generate strong business outcomes.
• Support website, e-Store, customer lifecycle communication, and online experience improvements tailored to local market needs.
• Oversee and continuously improve the customer journey, from first engagement through purchase and renewal.
• Bring new ideas, share market insights, and help shape the future growth of ESET's digital business in Italy.

Required Qualifications and Experience

• 2-5 years of experience in digital marketing, e-commerce, online sales, growth marketing, CRM, or a similar field.
• Experience with digital tools such as Google Ads, Google Analytics, Facebook Ads Manager, LinkedIn Ads Manager or Salesforce Marketing Cloud.
• Strong interest in digital marketing and experience in technology, SaaS, cybersecurity, or subscription-based businesses is preferred.
• Analytical mindset with the ability to translate data into actions and recommendations.
• Ability to work independently while collaborating effectively in an international environment.
• Good project management and communication skills.
• Professional proficiency in Italian and English.

This is maternity leave cover until September 2027, providing an excellent opportunity to gain valuable experience, expand your expertise, and build your career within ESET.

Compensation package: Annual gross salary (RAL) from 54,000 EUR + variable performance bonus

Primary location Milan

Additional locations

Time type Full time

ESET® provides cutting‑edge digital security to prevent attacks before they happen. By combining the power of AI and human expertise, ESET stays ahead of known and emerging cyberthreats — securing businesses, critical infrastructure, and individuals. Whether it’s endpoint, cloud or mobile protection, our AI‑native, cloud‑first solutions and services remain highly effective and easy to use. Driven by science, ESET technology includes robust detection and response, ultra‑secure encryption, and multifactor authentication. With 24/7 real‑time defense and strong local support, we keep users safe and businesses running without interruption. An ever‑evolving digital landscape demands a progressive, evidence‑based approach to security. ESET is committed to world‑class scientific research and powerful threat intelligence, backed by R&D centers and a strong global partner network. ESET's purpose is not only to provides cutting‑edge digital security, but also to actively contribute to a more innovative and responsible society in terms of education, science and research.

At ESET, diversity, equity, and inclusion (DEI) are integral to our corporate culture. We believe in creating a respectful environment, where everyone feels valued and respected, welcoming applications from individuals of all backgrounds, including race, gender, age, religion, disability, and sexual orientation. xysqume Learn more about ESET.

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