General Manager - Radisson Blu, Firenze

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

We are currently seeking a General Manager to join our vibrant team at the Radisson Blu Hotel, Florence

At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As a General Manager you are responsible for leading and supporting your team on a daily basis and ensure the successful operation of the hotel. You will be the representative person of our RHG brand by delivering memorable moments to our guests and team.

You will:

• Be responsible for the P&L of the hotel and oversee the daily operations.
• Plan and supervise the activities of an extensive and diverse workforce, to ensure the smooth and profitable running of the business.
• Be a strong and professional business leader, ensuring that hotel team members work as a well-functioning team.
• Operate the hotel in a manner that represents the brand standards and exceed guest expectations.
• Responsible for actively communicating and executing the company strategies.
• Play a key role between the central team and the owners.

Qualifications

As a General Manager at Radisson Hotel Group, you are the orchestrator of exceptional experiences. Your role goes beyond executing the master plan; it's about balancing strategic focus on guest experience, revenue generation and achieving commercial results.

Our General Managers enjoy the challenge of running our show. It's what makes your heartbeat faster!

• You have experience in hotel management or in a related field.
• You have excellent communication and interpersonal abilities.
• You are a strategic thinker, problem-solving skills and passionate for hospitality
• You will balance executing and delivering the master plan with a strategic focus on guest experience, revenue generation and achieving commercial results for our stakeholders.
• You will work with Heads of Department to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget.
• Reporting to the Managing Director.

We are looking for:

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential
• Languages: English
• MICE and sales experience within the Tuscany market
• Experience in a resort is a plus

Ready to say, 'Yes I Can!'? Join us in making every moment matter at the Radisson Blu Hotel, Florence

Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality -

Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career -

No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit -

Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition -

Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks -

No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as

• up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you're ready to bring your talent, energy, and passion, we’d love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

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