Sales Representative
We are looking for an Inside Sales Representative on behalf of our partner RISCO.
RISCO is a global leader in smart security solutions providing advanced intrusion detection systems cloud-based security platforms and integrated monitoring technologies for residential commercial and enterprise customers worldwide.
The company is looking for a proactive sales professional to support business growth across the Italian market by generating new opportunities building customer relationships and delivering outstanding customer service.
Responsibilities
- Prospect and generate new business opportunities through outbound calls and lead generation
- Maintain and expand the customer and prospect database within the assigned territory
- Build relationships with new and existing customers
- Understand customer needs and recommend appropriate products services and training programs
- Respond to inbound customer inquiries and identify upselling and cross-selling opportunities
- Support customers with the RISCO Stars loyalty program and RISCO Cloud services
- Prepare quotations and provide product information to prospective customers
- Transfer qualified opportunities to the regional Sales Representative
- Follow up with customers to ensure satisfaction and strengthen long-term relationships
- Maintain accurate records of customer interactions in the CRM system
- Collaborate with Sales Marketing and other internal teams
- Support order processing and sales administration activities
- Stay up to date with RISCO products services and market trends
Please note: As part of the hiring process all candidates are required to complete an AI interview.
Requirements
- Experience in Inside Sales Customer Success Sales Support or a similar customer-facing role
- Knowledge of inside sales techniques including negotiation cross-selling and upselling
- Comfortable handling a high volume of daily phone calls
- Excellent written and verbal communication skills
- Strong presentation and active listening skills
- Ability to prioritize tasks and manage time effectively
- Self-motivated with the ability to work independently
- Strong customer service orientation
- Professional proficiency in English both written and spoken
Required Skills:
- Previous experience in Inside Sales Outbound Sales or Account Management - Strong outbound prospecting and lead generation experience - Knowledge of sales techniques including negotiation cross-selling and upselling - Comfortable handling a high volume of outbound calls - Excellent verbal and written communication skills - Experience working with CRM systems such as HubSpot or similar - Strong customer relationship management skills - Experience within the security industry is an advantage
Employment Type : Full Time
Experience: years
Vacancy: 1