Shop Attendant

Questa posizione è in Costa Crociere S.p.A.

Riassunto dell'opportunità da parte della Joinrs AI: Costa Crociere S.p.A. cerca un Shop Attendant per offrire ai propri ospiti un’esperienza di shopping memorabile a bordo. Il candidato ideale ha almeno un diploma di scuola superiore e esperienza in ruoli di vendita o a contatto con il cliente. La posizione prevede un contratto a tempo pieno, con lavoro a bordo nave e benefit come vitto, alloggio, trasporti coperti e programmi di crescita professionale.

Il processo di selezione sarà interamente gestito da Costa Crociere S.p.A..

Questa opportunità è disponibile su Genova - Italy, Milano - Italy, Roma - Italy, Napoli - Italy.

--

Shop Attendant

Shipside
Career

Love creating memorable shopping experiences as much as you love being at sea? Welcome aboard.

What You Will Do

• Welcome guests and create engaging conversations to understand their needs and preferences
• Deliver a high-quality shopping experience, recommending products and promotions to drive sales
• Achieve individual and team targets (revenue, KPIs, conversion rate, average transaction value)
• Maintain visual merchandising standards and ensure products are always well presented and available
• Support operational tasks such as restocking, inventory management and handling deliveries
• Use POS systems efficiently to ensure accurate transactions and application of promotions
• Proactively manage guest feedback, ensuring fast and effective resolution
• Collaborate with the team to create a positive environment and maximize onboard revenue

Who You Are

Required

• Secondary school diploma (preferably in hospitality or tourism)
• At least 1 year of experience in retail or customer-facing roles
• Proven ability to achieve sales targets and work with KPIs
• English level B1 or higher to communicate with an international guest base
• Strong communication and interpersonal skills
• Customer-oriented mindset with passion for sales and guest experience
• Team spirit, adaptability and positive attitude

Nice to Have

• Additional European languages (Italian, French, German, Spanish) at B1/B2 level
• Experience in multicultural environments
• Interest in retail trends, fashion and product knowledge
• Experience in luxury or guest service environments is a plus

What We Offer

Your life onboard

• International experience combining travel, personal development, and independence
• Travel & logistics: transport covered (flights/trains) for embarkation, disembarkation, and transfers
• Meals & consumption: Free daily buffet meals (breakfast, lunch, afternoon tea, dinner)
• Discounts on onboard restaurants and bars (with possible daily credit)
• Accommodation & services: assigned cabin (single or double) with bathroom
• Cabin cleaning + free laundry service (crew laundrette and uniforms)
• Package delivery service
• Connectivity & tools: Free internet (250 MB/month) + free WhatsApp text
• Discounts on shops, products, hairdresser, and SPA
• Wellbeing & health: Free medical assistance onboard and ashore
• Welfare and wellbeing programs (sports, events, monthly activities)
• Leisure time: Access to gym, lounge, bar, pool, and solarium for crew
• Crew excursions + discounts on guest tours
• Family & friends: Opportunity to host family/friends (min. 30 days/year after 4 months)

Your Growth

• Structured onboarding + welcome kit
• Mentorship program with a dedicated mentor
• Clear career path within your department
• Learning Officer for skills development and continuous improvement
• Development model to identify and promote talented individuals

Why Costa

Our community brings together individuals from different parts of the world, fostering connections and collaboration across cultures, enriched by different perspectives and experiences. We are here to bring happiness and provide unforgettable memories and experiences to our guests.

Costa belongs to the Carnival Corporation, the largest cruise company in the world. We are the only Italian cruise company flying the Italian flag, sailing the world’s seas for more than 75 years, offering our guests a unique experience on board and on land.

We are united by a shared passion: to drive success and live their ambition. Whether on board or shoreside, we bring energy, creativity, and a spirit of adventure to everything they do.

--

[#LI-REMOTE] [#J-MCITY]