Global Security Operations Center (SOC) Lead – Vendor Governance

Hybrid – Bollate (Milano), 2 days a week in the office

Sebbene l'esperienza professionale e le qualifiche siano fondamentali per questo ruolo, si assicuri di verificare di possedere le soft skill preferenziali, se richieste, prima di candidarsi.

Ready to Make an Impact?

This is a permanent role with strong local responsibility and high visibility within a global organization. You will play a key role ensuring that external cybersecurity providers deliver high-quality, scalable, and efficient SOC services across multiple regions.

This position is ideal for someone who excels in vendor strategy, service governance, and cybersecurity procurement, rather than hands-on SOC operations.

What You Will Do

Leading Security Operations Center (SOC) functions in a multinational environment.

Stakeholder & Global Coordination

• 
  
• Act as the main interface between internal stakeholders and external SOC cybersecurity providers.
  
• Collaborate with global security, IT, risk, and procurement teams.
  
• Provide strategic reporting and insights to senior leadership based on vendor performance and service outcomes
  

KPI Definition & Performance Management

• 
  
• Define and implement KPIs and success metrics that SOC providers must meet, aligned with business and security objectives.
  
• Establish performance dashboards and reporting models to track vendor effectiveness and service quality.
  
• Challenge providers on delivery, driving continuous improvement and accountability.
  

Global SLA Governance

• 
  
• Oversee and govern SLAs delivered by SOC and cybersecurity providers across multiple sites globally.
  
• Ensure consistency, scalability, and quality of services across regions (including remote service delivery models).
  
• Manage escalations at a strategic level, ensuring issues are resolved efficiently and improvements are implemented.
  
• Ensure that all externally delivered SOC services meet organizational standards, regulatory requirements, and security strategy.
  
• Drive service maturity by working closely with vendors to enhance detection, response, and resilience capabilities.
  
• Align vendor services with evolving threats, risk landscape, and global security roadmap.
  

Other:

• 
  
• Lead technical bid processes (RFP/RFI/RFQ) for SOC and cybersecurity services, ensuring the organization is strongly positioned when onboarding new providers.
  
• Define evaluation criteria, technical requirements, and governance frameworks for selecting cybersecurity vendors.
  
• Support market consultations and vendor benchmarking to continuously optimize the SOC provider ecosystem.
  

What We’re Looking For

• 
  
• Strong experience in vendor management, SLAs, and managed security services (MSSP/SOC).
  
• Proven track record in running technical bids (RFPs) and vendor selection processes.
  
• Experience defining KPIs, performance frameworks, and governance models.
  
• Good understanding of cybersecurity operations and incident response, without necessarily being hands-on.
  
• Ability to operate in a global, cross-functional environment with high stakeholder exposure.
  

What You Bring

• 
  
• Bachelor’s degree in Computer Science, Cybersecurity, or a related field.
  
• 8–10 years of experience leading SOC operations in complex or multinational environments.
  
• Proven experience with SIEM solutions (Splunk, Sentinel, Chronicle),
  
• EDR platforms (CrowdStrike, Microsoft Defender), and SOAR technologies.
  
• Strong background in Identity and Access Management (IAM) strategies for large user populations.
  
• Solid project management skills, including experience in large‑scale technology migrations.
  
• Relevant cybersecurity certifications (CISSP, CISM, or equivalent).
  
• Excellent English communication skills, both written and spoken.
  
• Strong leadership, ownership, and the ability to influence teams and stakeholders.
  

What You Will Gain

• 
  
• Competitive salary + bonus and benefits package.
  
• Hybrid model (2 days a week in Bollate, Milano).
  
• Extended parental and co-parental leave.
  
• Access to a global learning platform and free language training (24 languages).
  
• Comprehensive wellness programs focused on physical and mental health. xysqume
  
• The opportunity to join a team committed to innovation, sustainability, and scientific excellence.
  

#J-18808-Ljbffr