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ENGIE Italia
Sales Support OfficerENGIE Italia • Milano, Italy
Sales Support Officer

Sales Support Officer

ENGIE Italia • Milano, Italy
7 giorni fa
Descrizione dell’offerta di lavoro

SALES SUPPORT OFFICER

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ENGIE Italia invites applications for the Sales Support Officer position, based in Milan as part of the Supply & Energy Management (S&EM) business unit.


About ENGIE

ENGIE places sustainable development at the heart of its activities worldwide, spanning electricity, natural gas, energy efficiency and services. As a global leader in low‑carbon energy, we support clients on their decarbonisation journey, optimise assets and create value.


What you will do


  • Follow up and monitor hedging activities for national and international industrial customers (B2B markets).
  • Interface and cooperate with internal teams:

    • Regulatory function to incorporate ARERA updates into billing systems.
    • Billing team for IT evolutions driven by business or regulatory changes.
    • Finance area for monthly closing checks.
    • IT department for management and continuous improvement of internal tools.
    • Credit risk and KYC‑AML teams.

  • Track monthly gas and energy efficiency index updates and report into billing IT systems.
  • Calculate final energy prices for invoicing and update internal CRM.
  • Manage client relationships, resolving technical bill/contract queries.
  • Maintain the IT portal for customer support, including contract creation, updates, and data monitoring.
  • Produce forecast analyses and final reports for portfolio clients.


About You


  • Minimum 2 years of experience in sales support roles within the energy commodity sector.
  • Strong communication and interpersonal skills.
  • Advanced proficiency in the Office suite; Power BI knowledge is a plus.
  • High level of analytical and data management competence.
  • Innovative, digitally oriented mindset.
  • Adaptable, quick learner.
  • Fluency in English (written and spoken).


About ENGIE

Working at ENGIE offers a wide range of career opportunities across more than 30 countries. We create a community-driven environment that balances economic performance with social and environmental impact. xysqume ENGIE actively cultivates diversity and inclusion and is recognised as a leader in this area.



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Sales Support Officer • Milano, Italy

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