NET Application Support Engineer — Hybrid, Short Week

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- .NET page is loaded## Application Support Developer
- .NETlocations: Italy, Napoli: Italy, Cataniatime type: Light Fridayposted on: Offerta pubblicata 3 giorni fajob requisition id: JR We are
**the leading Tech Company in Europe
**, supporting digital innovation for over 45 years.We are committed to
**bringing digital technology into every business
****At CROSS SOLUTIONS, we are the true opportunity-enabler
** of the Group, supporting all the Business Units in every country where we operate.

Our mission is clear: to create unique value for our customers and Partners
**by maximizing the synergic potential of all our products, with a specific focus on payments, tax and commercial credit, and micro-lending.
** Our added value lies in making complexities simple, offering customers and Partners a single point of contact to access all resources and expertise.
**We are the ideal partner for companies looking for comprehensive and integrated solutions
** that can generate a concrete competitive advantage.Join an agile team where you can enhance your technical skills by participating in challenging and scalable projects in the field of software development.In a fast-paced development environment focused on growth and innovation, you will be responsible for translating requirements into code to create, improve and maintain high-quality software.
**In particular, you will:
*** Manage and resolve complex second-level incidents, performing root cause analysis, implementing code fixes, and documenting solutions with a continuous improvement mindset;
* Develop and maintain components in C#/.NET, optimizing application logic on SQL Server (T-SQL, Stored Procedures);
* Perform advanced debugging and troubleshooting on batch processes, SQL jobs, APIs, and Windows/Web services to ensure system stability and operational continuity;
* Collaborate with development teams, DBAs, and stakeholders to assess impact, implement fixes, and support releases;
* Enhance solution efficiency and resolution time by leveraging AI tools and contributing to the technical knowledge base.
* At least 3/4 years of experience in the role;
* Solid experience in C#/.NET development, with strong knowledge of OOP, exception handling, and debugging (Visual Studio);
* Strong knowledge of SQL Server and T-SQL, including complex queries, performance optimization, and advanced Stored Procedures (CTE, triggers, UDFs);
* Proven problem-solving skills, with the ability to analyze logs, stack traces, and quickly identify root causes;
* Familiarity with version control systems (Git) and collaborative development workflows;
* Experience with AI-assisted development (e.g., Copilot, ChatGPT, Claude), including the ability to critically evaluate outputs and effectively integrate them into the codebase;
* Basic knowledge of prompt engineering applied to software development;
* Degree in STEM disciplines;
* Advanced proficiency in English (C1 level).
**Nice to have:
*** Knowledge of Microsoft web frameworks (ASP.NET MVC, Web API, Blazor);
* Familiarity with Azure DevOps and CI/CD pipelines, including release management;
* Experience with reporting and data extraction on SQL Server (e.g., SSRS);
* Basic skills in automation (PowerShell) and experience in structured Help Desk / ticketing environments (Jira, Freshdesk, Zendesk).
**growth mindset
** and their ability to turn challenges into opportunities.
* **ENTREPRENEURSHIP
**
- is the engine that drives us to excel, innovate and challenge ourselves for our own success and that of our company.

We are proactive, responsible and customer- centric, always ready to question the status quo and achieve extraordinary results.
* **INNOVATION
**
- is the guiding light that illuminates our path as we move through an environment full of different experiences, knowledge and perspectives.

We are not afraid of making mistakes; we work in an environment that is fertile for the development of innovative solutions.
* **INCLUSION
**
- is the sentiment that guides our relationships amongst individuals, each of whom has a different history and experience.

We advocate for an inclusive work environment that values each person's unique characteristics.We believe that
**by creating value
**for our people, we promote
**a culture of excellence, innovation and ethical and responsible business practices.
**We are a
**tech company
**, and our approach to work is far from being conventional!
**We believe in a dynamic environment where innovation, growth and wellbeing intertwine every day.
**Here, work isnot just a set of tasks, but an opportunity to express talent, experiment and make a difference.
* **WELLBEING:
**we have a short working week! You will not work on Friday afternoons, allowing you to devote time to your personal interests.

To help you do this, we offer a welfare plan tailored to your needs, with many services and benefits for your wellbeing.
* **FLEXIBILITY:
**we believe in mutual trust! You won't clock in and out, and you'll work in a flexible, hybrid way.

And to make it easier for you, we'll give you everything you need to be productive and connected remotely.
* **DEVELOPMENT AND GROWTH:
**we invest in people! You'll take part in a personalised development programme to build your skills and contribute to the achievement of the company's goals.
* **DIVERSITY AND INCLUSIVITY:
**we value differences! You will work in an inclusive environment based on collaboration and respect.

Our leadership is focused on trust and the growth of each talent.
* **IMPACT:
**we work with pride! We are committed to creating shared value: for our customers, our partners and the community.

In every project, we focus on sustainability and innovation.
**Location
**: Napoli or Catania. xysqume
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Per questa posizione sono disponibili opzioni di lavoro da remoto/a casa.