Key Account Executive Travel Retail EMEA

About Us:

Let’s bring the Italian soul of chocolate to life!

Since 1878, at Venchi we have celebrated chocolate in all its forms: from the authentic taste of our cocoa origins to the art of gelato. Today, we are a team of over 1,700 people across more than 200 stores worldwide, united by the same passion for quality and Italian excellence. At the heart of this journey are our values: Taste, Truth, Ingenuity, and Togetherness. They mean creating authentic experiences with care and precision; acting with transparency and responsibility; turning curiosity into impact through creativity and innovation; growing together by building trust and collaboration every day. Joining Venchi means embarking on an endless journey where tradition meets innovation, bringing quality, well-being, and the joy of positive indulgence around the world.

Your Mission:

We are looking for a dynamic and commercially driven Key Account Executive Travel Retail EMEA to join our team based in our HQ in Milan. Reporting to the Travel Retail Manager EMEA, you will play a key role in driving Venchi's growth across the Travel Retail channel, identifying new business opportunities and strengthening relationships with existing partners across the region. Acting as a brand ambassador, you will support the expansion of Venchi's presence in airports, duty free environments and strategic travel hubs, ensuring commercial excellence, brand consistency and sustainable business growth. You will work closely with Wholesale, Marketing, Retail, Operations and other HQ functions to maximize performance and unlock new opportunities across the EMEA market.

Key Responsibilities:

• Drive the development and growth of the Travel Retail business across EMEA, contributing to the achievement of sales, distribution and profitability targets.
• Identify and develop new business opportunities across airports, duty free operators, travel retail distributors and strategic partners, in line with Venchi's growth objectives and brand positioning.
• Manage and expand relationships with existing clients, leading commercial negotiations, defining annual business plans and ensuring long-term value creation.
• Monitor sales performance, KPIs and market trends, leveraging insights to maximize growth opportunities and improve business results.
• Collaborate closely with Marketing and Trade Marketing teams to design and execute product launches, activations, promotional initiatives and visibility plans tailored to the channel.
• Ensure brand standards, merchandising guidelines and retail excellence principles are consistently implemented across the assigned markets and partners.
• Conduct regular market visits, store checks and competitive analysis, collecting customer and consumer insights to support strategic decision-making and channel development.
• Partner with cross-functional teams and support the onboarding and development of new distributors and commercial partners, ensuring effective execution and sustainable business growth.

The Ideal Candidate:

• 4-6 years of experience in Travel Retail, International Sales, Business Development or Key Account Management roles, preferably within FMCG, Food & Beverage, Luxury or Premium consumer goods environments.
• Proven experience in developing international markets and managing travel retail operators, key accounts and distributors
• Strong commercial acumen with excellent negotiation and relationship-building skills.
• Experience in business planning, sales forecasting and performance analysis.
• Entrepreneurial mindset, proactive attitude and strong ownership of results.
• Ability to work effectively in multicultural and international environments.
• Strong analytical and problem-solving skills, combined with a hands-on approach.
• Excellent communication and stakeholder management capabilities.
• Willingness to travel frequently across the EMEA region (up to 30%).
• Fluent in English; knowledge of an additional language (Spanish or French) is considered a strong advantage.
• Passionate about premium brands, consumer experience and market expansion.
• … and of course a chocolate and gelato lover!

What We Offer:

• Celebrate Success: Annual results-based bonus, with the option to convert it into welfare benefits.
• Flexibility and Balance: Benefit from flexible working hours and hybrid work options.
• Global Vision, Local Flavour: Join a passionate, creative team where innovation thrives. From our global HQ in the heart of the city, near our iconic stores, help bring the Venchi experience to life. Together, we craft excellence, from sourcing premium ingredients to delivering joyful moments worldwide.
• Exclusive Sweet Benefits: Enjoy a 30% discount in-store and 40% off our e-commerce platform. Plus, you will receive special gifts packed with Venchi’s finest chocolate. Benefit from tickets restaurant, access to two comprehensive welfare platforms, and additional private health insurance to enhance your personal well-being.

Join us at Venchi and help us bringing the Italian way of life and delicious flavours to every corner of the world!

We look forward to hearing from you!