UX & CRO MANAGER

Questa posizione è in Oniverse

Riassunto dell'opportunità da parte della Joinrs AI: Oniverse cerca un UX & CRO Manager con almeno 5 anni di esperienza per definire strategie di ottimizzazione dell’esperienza utente e conversione sui canali digitali. Il candidato coordinerà un team UX/UI, guiderà test A/B e analisi dati per migliorare il funnel di conversione. Lavoro in sede a Dossobuono di Villafranca (Verona) con orari flessibili. Offerta include piano benefit aziendali, formazione continua, servizi in sede e ambiente di lavoro internazionale.

Il processo di selezione sarà interamente gestito da Oniverse.

Oniverse is a vertically integrated Italian multi-brand Group active in three main business areas: fashion, food&wine, and nautical.

For the E-commerce area, we are looking for a UX & CRO Manager.

WHERE: Oniverse HQ Dossobuono di Villafranca (Verona)

WHAT YOU WILL DO:

• Define the UX and Conversion Rate Optimization strategy for the digital channels of our brands in line with business objectives;
• Manage and coordinate a UX/UI team, supporting its development and defining operational priorities;
• Coordinate and supervise user behavior analysis activities (session replay, heatmaps, user testing, surveys, etc.);
• Supervise business as usual activities (homepage, banners, landing pages, etc.), ensuring visual and functional consistency with brand identity;
• Lead the design of effective interfaces and user flows, in collaboration with UX Designers, UI Specialists, and Frontend Developers;
• Plan, execute, and analyze A/B and multivariate tests with a data-driven approach;
• Identify and prioritize areas for improvement in the conversion funnel and user experience;
• Collaborate with international E-commerce teams to scale global UX and CRO best practices;
• Monitor performance KPIs and prepare periodic reports on the impact of UX & CRO initiatives.

WE WOULD REALLY LIKE TO MEET YOU IF:

• You have at least 5 years of experience in UX, CRO, or Digital Optimization roles, preferably in E-commerce or digital retail;
• You have advanced knowledge of user research methodologies and A/B testing;
• You are familiar with tools such as Google Analytics, Hotjar/Contentsquare, Optimizely/Google Optimize, VWO, Figma, etc.;
• You have a strong data orientation and an analytical mindset, capable of transforming insights into concrete actions;
• You possess excellent project management skills and cross-functional communication;
• You have fluent knowledge of the English language.

WHAT WE OFFER:

• Salary range communicated at first contact;
• Possibility of flexible working hours;
• Oniverse benefits plan which includes supplementary insurance and health policies, discount card on Group brands, dedicated agreements and discounts;
• Continuous growth and development, with on-the-job training, dedicated support, and constant feedback;
• Company nursery, healthy canteen, and gym at subsidized rates;
• Oniverse Café and relax & play area at our HQ;
• Dynamic, inclusive, and international work environment.

OUR INDICATIVE SELECTION PROCESS

• Step 1: Initial phone contact and introductory interview with the HR Talent Acquisition team
• Step 2: Technical and/or in-depth interview with HR Business Partner and Line Manager
• Step 3: Job offer and welcome to Oniverse!

#JOINTHEONIVERSE! Oniverse - There is a Place

We support gender equality and promote a fair and inclusive environment. We welcome applications from anyone regardless of their background, recognizing the value of diversity in our workplace.

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