Health Club HostHostess
The Role
At Soho House a Health Club Host is the face of the fitness and Spa area providing a warm welcome excellent service and continuous support to ensure members and guests enjoy a clean safe and motivating workout environment
Your main responsibility is a blend of hospitality and operational support helping members feel at ease offering guidance on equipment and ensuring the gym floor is immaculately maintained.
What we are looking for...
A successful Health Club Host for Soho House will ideally have up to 2 years experience in a busy high-profile venue and a natural flair for first class service. Youll be reliable friendly and happy to be a key part of the team that strives for success.
Main duties
- Greeting Soho House Members and Hotel Guests at HC or Club Reception Desk;
- Controlling flows ensuring safe practices of Members and Guests;
- Responsible for procedures related to opening and closing of the departments;
- Accounting of bill payments via Book4Time;
- Scheduling personal training and treatments sessions in Book4Time and subsequently communicating to trainer that sessions are scheduled;
- Ensure cleanliness of departments changing rooms and group training studios on daily basis;
- Ensure clean towels are stocked inside changing room and 3x3 outside each changing room;
- Transportation of dirty towels and trash from the changing room(s);
- Restocking of amenities changing room(s);
- Reporting of any defects in changing room(s) and/or in the Gym;
- Vacuum sweep and mop daily;
- Sanitization of equipment;
- Understanding and knowledge of property amenities and services;
- Assisting guests as needed;
- Performs other duties as assigned by supervisor/manager.
Requirements
- Minimum of 2 years experience in similar capacity
- Flexible schedule
- Capability to stand for many hours
- Detail & Service Oriented
- Experience in reception or office management
- Ability to multitask and work in a fast paced environment
- English language is a must.
Benefits:
- RAL: 23.74000
- Staff Canteen
- Soho Friends Membership
- Monthly Staff Screenings & Staff Gym Classes
- 50% Discount on Cowshed Spa
- 50% F&B Discount
- Global Benefits: Any Bedroom Any House 100 per night
- 50% Discount Public Restaurants
- Birthday Gift: 1 day OFF Voucher
- House Hero and Introduce a Star Program
- Corporate Benefits (access discounts platform)
Employment Type : Full Time
Experience: years
Vacancy: 1