Technical Account Manager

ppVeeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. /p h3Location /h3 pBased in Rome or Milan region (Work from Home combined with face‑to‑face customer visits) /p h3What You’ll Do /h3 ul liProvide input to the writing of proposals and Statements of Work /li liSupport delivery implementation and consulting services to meet Veeam Software solution design and deliverables /li liProvide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.) /li liAssist with assessment and design of solutions as well as post‑installation issues /li liAssist with Veeam Software solution implementation effort estimation /li liCreate white papers, solutions guides, best practices, custom documentation, etc. /li liDeliver onsite knowledge transfer on Veeam Software solutions /li liDocument configuration and completed activities /li liAnalyse installed environments and guide optimal Veeam Software configurations /li liFacilitate communication between client and Veeam support /li liIdentify additional needs within the client’s environment that can be resolved with Veeam Software solutions /li liProvide input for improvement of process and documentation /li liOvernight business stays to meet company goals and objectives /li /ul h3What You’ll Bring /h3 ul liVMware VCP, Microsoft MCSE or equivalent experience /li liPrince 2, ITIL, PMP, or equivalent experience /li liBachelor’s Degree in technology required (A combination of education and experience will be considered) /li liHands‑on experience with Veeam’s Core products /li liProven Consulting and Project Management experience /li liExcellent communication, interpersonal and relationship‑building skills /li liSignificant experience and understanding of virtualisation technologies such as VMware and Hyper‑V /li liExperience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.) /li liHands‑on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services) /li liExperience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.) /li liHands‑on experience with Enterprise applications (Exchange, SQL, Oracle, etc.) /li liExperience with Data Management, Data Protection, Data Analytics /li liExtensive experience with Data Center, Business Continuity and Operating Systems /li liExperience successfully managing multiple simultaneous projects and accounts /li liWorking knowledge of Cloud technologies, capabilities, and protocols /li liBusiness proficient in Italian and English /li /ul h3What You’ll Get /h3 ul li26 paid vacation days, plus 4 extra global VeeaMe Days for self‑care and 24 paid volunteer hours annually through Veeam Cares /li liStatutory pension and illness coverage via INPS contributions /li liPrivate medical insurance for employees and dependents /li liLife and disability insurance with enhanced coverage /li liAccidental death and disability coverage with increased benefit for Dirigenti roles /li liOpportunities to learn and grow through on‑demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning /li /ul h3Remote Employment /h3 pIf the applicant is permanently present outside Italy, Veeam reserves the right to decline consideration of the application for the job. A remote job is only possible if the employee is located in Italy. /p h3Equal Opportunity Employer /h3 pVeeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. /p h3Privacy and Legal Statement /h3 pPersonal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment. /p /p #J-18808-Ljbffr