ZI372 - House Manager/Major Domo - Tuscany, IT

ph3Overview /h3pSeeking a superb, highly motivated Major Domo/Property Manager for a stunning, privately owned estate in Tuscany. The owners are looking for 6* service and standards, and this role will be about ensuring extremely high expectations are met, and that the household operates smoothly and cohesively. Ultimately, you will be creating a world class private home and experience for all those that visit the estate. /ppPlease note that separate, pet-friendly accommodation is provided, and the family are also open to considering a fantastic Domestic Couple. /ph3Responsibilities /h3pThis person will be heading up a team of people but must still have a hands-on approach. Responsibilities will include (but are not limited to): /pulliEnsuring the smooth running of the household and servicing of principals and guests /liliSupervising the Household Staff who service the various locations and buildings on the estate, including recruitment, training, payroll management, performance reviews and schedules /liliManaging the estate including household staff, family and guests, contractors, visiting schedules, budgets, and payments /liliEngaging and overseeing outside contractors, service providers, and suppliers /liliDevelopment and maintenance of Service Operating Procedures, policies, and household manuals, for the effective running of the buildings on the estate /liliFinancial management, budget administration, and purchasing for the estate, as well as financial administration for the household /liliPlanning and scheduling the regular and routine maintenance and repairs of the property on the estate, as well as overseeing household projects as required /liliOversee security and communication systems for the property /liliRegular interaction with principals to maintain direct communication and compliance with their needs /liliOrganisation of guest itineraries, including transport arrangements, booking restaurants and activities and managing schedules, arrivals and departures /liliEnsuring world class service of meals and refreshments for family and guests /liliRegulatory compliance of house (insurance, health and safety etc) /liliMaintenance of vehicles, wine cellar, household supplies, furnishings and tableware, and other household/estate items /liliOverseeing, managing and developing vineyard and olive production /liliWorking alongside a Project Manager on a variety of existing and future projects, including developing staff housing /liliDevelopment and maintenance of Estate's online presence, general communications and marketing /li /ulh3Requirements /h3ulliExceptional organisational skills /liliDynamic, self-motivated and proactive approach for project and team management /liliStrong time management and organisational abilities along with budget management skills and proficiency. /liliExceptional written and verbal communication, and analytical skills /liliAbility to lead, motivate, train, and manage a team of diverse skills, knowledge, and experience /liliA ‘hands on attitude’ and a readiness to get physically involved and get things done /liliThe ability to build strong, professional relationships with both family members, external visitors, stakeholders and staff /liliHigh computer literacy with ability to use various software applications for budgeting and reporting and internal booking systems /liliStrong project management skills /liliAbility to commit time when principals and guests are in residence /liliHighly proficient in Italian and English /liliProven experience as a Major-domo / House Manager or similar role in a similar environment /liliDemonstrable experience of strong leadership and management skills, with the ability to effectively supervise, motivate staff and lead by example /liliExcellent organisational and time-management skills, with the ability to manage multiple tasks and responsibilities /liliKnowledge of household systems and maintenance, including basic plumbing, and security systems /liliExperience of financial management, including the development and maintenance of budgets and the review of financial reports /liliExperience of working with trust and discretion and of maintaining confidentiality /li /ul /p #J-18808-Ljbffr