Facilities Assistant

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

POSITION GOALS

• Deliver services to operate and maintain properties in an organized and efficient manner within the FM scope relating to this roles responsibilities

• Manage and respond to requests received via telephone Corrigo ticket system email or in person

• Issue Purchase Orders (PO) as required

• Develop sound working relationships with key client representatives and suppliers/service providers at the site

• Keep the local client informed of FM activities planned for the site their progress and the results of completed work

DUTIES AND RESPONSIBILITIES

• Operate according to the Scope of Work defined in SOW service documentation

• Review and conduct spot-checks to ensure suppliers/service providers meet their contractual obligations

• Ensure the site is well-maintained and properly furnished/stocked to operate at maximum efficiency

• Conduct detailed floor inspections routinely and report findings in a timely manner

• Maintain and address the Work Order system (Corrigo) efficiently and promptly for rectification of any defective items/services (in coordination with Reception and backup FM)

• Ensure Preventive Planned Maintenance (PPM)/Statutory work and related equipment are properly scheduled maintained and reported

• Understand and follow Merck and JLL EH&S (Environmental Health & Safety) standards and report any abnormal findings (Good catches/Near misses)

• Support Reception desk operations and assist with operational needse.g. arrange backup coverage for vacation or sick leave

• Serve as a key team member in emergency response situations

• Ensure mail services are properly managed and delivered and plan for backup coverage during vacation or sick leave

• Perform daily site tours to ensure all is in orderverify coffee machines are refilled consumables are stocked in restrooms cleaning standards are maintained etc.

• Support ad-hoc FM needs including serving as the point of contact for PPM and corrective maintenance works

KEY COMPETENCIES

• Strong interpersonal skills to manage diverse service providers and client representatives

• Ability to structure and manage own workload independently

• Excellent written and oral communication skills in Italian and English

• Proven ability to manage multiple operational matters on a daily basis

• Strong problem-solving capabilities

• Proficiency in Microsoft Office applications

OBIETTIVI DELLA POSIZIONE

• Erogare servizi per gestire e mantenere gli immobili in modo organizzato ed efficiente nellambito delle responsabilità FM relative a questo ruolo

• Gestire e rispondere alle richieste ricevute tramite telefono sistema di ticketing Corrigo email o di persona

• Emettere Ordini di Acquisto (PO) secondo necessità

• Sviluppare solide relazioni di lavoro con i principali rappresentanti del cliente e i fornitori/prestatori di servizi del sito

• Mantenere il cliente locale informato sulle attività FM pianificate per il sito sul loro avanzamento e sui risultati del lavoro completato

COMPITI E RESPONSABILITÀ

• Operare secondo lambito di lavoro definito nella documentazione del servizio SOW

• Effettuare revisioni e controlli a campione per garantire che i fornitori/prestatori di servizi rispettino i loro obblighi contrattuali

• Garantire che il sito sia ben mantenuto e correttamente arredato/rifornito per operare alla massima efficienza

• Condurre ispezioni dettagliate dei piani in modo regolare e riportare i risultati in modo tempestivo

• Mantenere e gestire il sistema di Work Order (Corrigo) in modo efficiente e tempestivo per la risoluzione di eventuali articoli/servizi difettosi (in coordinamento con la Reception e il backup FM)

• Garantire che i lavori di Manutenzione Preventiva Programmata (PPM)/Obbligatori e le relative attrezzature siano correttamente programmati mantenuti e documentati

• Comprendere e seguire gli standard EH&S (Ambiente Salute e Sicurezza) di Merck e JLL e segnalare eventuali anomalie (Good catches/Near misses)

• Supportare le operazioni della Reception e assistere con le esigenze operativead esempio organizzare la copertura sostitutiva per ferie o malattia

• Fungere da membro chiave del team nelle situazioni di emergenza

• Garantire che i servizi di posta siano gestiti e consegnati correttamente e pianificare la copertura sostitutiva durante ferie o malattia

• Effettuare tour giornalieri del sito per assicurarsi che tutto sia in ordineverificare che le macchine del caffè siano rifornite che i materiali di consumo siano disponibili nei bagni che gli standard di pulizia siano mantenuti ecc.

• Supportare le esigenze FM ad-hoc incluso fungere da punto di contatto per i lavori di manutenzione PPM e correttiva

COMPETENZE CHIAVE

• Forti capacità interpersonali per gestire fornitori di servizi diversificati e rappresentanti del cliente

• Capacità di strutturare e gestire autonomamente il proprio carico di lavoro

• Eccellenti capacità di comunicazione scritta e orale in italiano e inglese

• Comprovata capacità di gestire quotidianamente molteplici questioni operative

• Forti capacità di problem-solving

• Competenza nelluso delle applicazioni Microsoft Office

Estimated compensation for this position:

28.000 32.000 EUR per year

Final compensation packages are determined by various considerations including but not limited to skills and competencies assessed on the basis of objective criteria.

Estimated compensation for this position:

28000..00 EUR per year

Final compensation packages are determined by various considerations including but not limited to skills and competencies assessed on the basis of objective criteria.

Location:

On-site Milano ITA

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Required Experience:

Junior IC

Employment Type : Full-Time
Experience: years
Vacancy: 1