Tour Leader, Italy

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries.

Prima di candidarsi per questo ruolo, la preghiamo di leggere le seguenti informazioni su questa opportunità, riportate di seguito.

Tour Leader Responsibilities

Deliver exceptional customer experiences and share your love of travel every step of the way – whether that’s leading a morning market walk, arranging a local craft workshop, or hosting a home‑cooked meal with a family. You’ll help create moments that stay with our travellers long after the trip ends.

Prioritise the safety and wellbeing of your group. You’ll stay calm and professional when challenges arise – from lost passports and medical needs to group dynamics – ensuring travellers feel supported the entire time.

Lead and manage trips in line with itineraries and budgets, while completing all required trip administration accurately and on time.

Bring our values to life – be Real in your connections, Ambitious in creating incredible experiences, work Together with your team and local partners, and make every journey Impactful for our travellers and the communities we visit.

Required Qualifications

Excellent communication skills in English and Italian.

Italian Patrino di Accompagnatore Turistico (Professional Qualification for Tour Leaders in Italy).

Proven customer service experience, with the ability to build strong relationships and connect with travellers from diverse backgrounds.

First‑hand travel and tour‑leading experience in Italy and across Europe, with a genuine passion for sharing these regions.

Basic computer skills, including confidence using email, Word, and Excel.

Full rights to work in Italy and within the European Union.

What you need to know

This is a freelance contract position, which will give you flexibility in when and how you work. However strong availability for at least 2–3 trips between August, September and October is required.

We are recruiting for leaders who will complete a fully online training programme, followed by a shadowing training trip. The training is scheduled for 6 – 10 July (availability across these dates is required). More details will be shared at interview.

With extended hours, lots of walking and activities, and engaging with travellers, it’s important that you are prepared both mentally and physically for the challenge! Activities include guiding on foot, using public transport or private transfers, and other forms of non‑motorised travel across big cities, protected areas, and non‑protected environments.

You’ll need the ability to travel and spend time away from home, as our leaders often travel for extended periods, with some tours spanning up to four weeks.

You’ll be running tours across Italy – you can check out some example itineraries at free Intrepid Trip! Enjoy the chance to experience Intrepid as a customer once you’ve led enough trips to qualify.

Diverse departures through the year – including hiking or biking adventures, festival, family, premium and foodie trips.

Travel to where the trip starts (and home again) is included and covered by us.

Some meals and all accommodation included – often where the guests are staying, such as hotels, camping, homestays.

Access to learning and development programs, e‑learning and comprehensive tour leader training before you even start.

Internal career opportunities to further your career in travel and beyond.

Amazing travel discounts for you to experience Intrepid as a passenger.

Recognition and celebration with awards nights and the chance for our top performers to travel to our yearly Global Summit!

Opportunity to support not‑for‑profit Intrepid Foundations projects.

Our People and Diversity
Intrepid is made up of 71 nationalities in over 30 countries and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds, including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

We are Real. Together. Ambitious. xlwpduy Impactful.
#J-18808-Ljbffr