Company Overview
GreenSketch is a full-stack, AI-driven solar industry ecosystem platform. Developed by OSW Group, it is the world’s first free, end-to-end solar and battery design platform created for solar professionals, connecting the industry with homeowners, installers, and leading solar brands with unprecedented speed, intelligence and transparency. From rooftop mapping, battery system layouts, to instant quotes, GreenSketch supports lead generation to enhance efficiency across the clean energy industry.
Per il seguente ruolo potrebbero essere richieste diverse soft skill ed esperienze. La preghiamo di consultare attentamente la panoramica riportata di seguito.
Role Summary
As a Senior Customer Success Manager, you serve as the main point of contact for our installer partners in Italy. You drive strategic onboarding, high adoption rates, and sustained customer satisfaction for larger accounts.
You collaborate deeply with enterprise installers to address complex challenges and integrate GreenSketch into their core operations.
Key Responsibilities
Required Qualifications & Experience
Skills & Competencies
Preferred / Nice‑to‑Have
Working Relationships
Internal: primarily CS Team, Product, Sales, and C-suite
External: Installer partners, wholesalers, industry associations in Italy
Senior Customer Success Manager, Italy • Alessandria, Piedmont, IT
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