Test Manager

MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organisation driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.

From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change.

MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group's headquarters), Warren (New Jersey, USA), and Chennai (India).

MSC Technology embodies Passion and a commitment to Continuous Evolution, strongly believing in Equal Opportunities and Caring for its People—ultimately fostering a sense of Family within the Company.

With over 3,000 employees, our Technology Department plays a pivotal role in driving business growth and elevating the quality standards across our functional lines.

Working within an international office and engaging in cross-country collaboration offers the opportunity to connect with individuals boasting diverse technical skills, backgrounds, cultures, and professional experiences. International travel not only enriches your understanding of business and languages within the ICT realm but also provides avenues for personal and professional growth.

In 2020, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group's business.

Do you recognize yourself? Then come work with us and be part of MSC’s family!

Test Manager

The Test Manager is responsible for defining and executing the organization's quality assurance strategy, ensuring the delivery of high-quality enterprise software solutions. The role leads testing activities across the software development lifecycle, manages QA teams, and collaborates with international stakeholders to establish standardized testing methodologies, governance, and continuous improvement initiatives across global delivery teams.

Key Responsibilities

• Define and implement test strategies, plans, and quality assurance processes for enterprise software applications.
• Lead and coordinate QA teams, ensuring effective resource allocation, mentoring, and timely delivery of testing activities.
• Oversee the design and execution of manual and automated testing, ensuring comprehensive functional and non-functional test coverage.
• Collaborate with development, product, security, and business teams to ensure quality throughout the software development lifecycle and support release readiness.
• Monitor testing progress, quality metrics, defect resolution, and project risks, providing regular reporting to stakeholders.
• Establish and promote QA best practices, governance, testing standards, and continuous process improvements across international teams.
• Coordinate cross-country QA activities, ensuring alignment of testing methodologies, tools, KPIs, and reporting within the global governance framework.
• Support security validation activities, including security assessments and penetration testing, to ensure software quality and compliance.

Qualifications and Experience

• Proven experience leading software testing and quality assurance activities within Agile (Scrum) and DevOps environments.
• Experience managing QA teams and delivering enterprise software across the full software development lifecycle.
• Strong knowledge of Microsoft Azure DevOps (Tests, Backlogs, Git) and modern software testing methodologies.
• Good understanding of Microsoft .NET C#, Web APIs, Microsoft Windows Server, SQL Server, and Visual Studio.
• Experience with manual and automated testing, including test planning, execution, defect management, and release coordination.
• Knowledge of QA automation tools such as Selenium, Appium, or similar frameworks, as well as performance and load testing techniques.
• Experience working with international and multicultural teams, with excellent communication and stakeholder management skills.
• Fluent English; ISTQB or other software testing certifications are considered an advantage.

Diversity and Inclusion

This job posting is open to all individuals, regardless of gender, age, ethnic origin, nationality, sexual orientation, gender identity, disability, or any other personal characteristic, in compliance with applicable laws and regulations on equal opportunities and inclusion (Italian Legislative Decree No. 198/2006, as subsequently amended, and Italian Legislative Decrees No. 215/2003 and No. 216/2003).

In compliance with applicable pay transparency legislation, we provide the following information regarding the initial remuneration envisaged for this position.

The position will be classified within the Employee or Quadro category, at one of the C2, C3, B1 or B2 levels, or Quadro classification, under the Italian Metalworking Industry National Collective Bargaining Agreement (CCNL Metalmeccanico Industria).

The classification level and any additional remuneration components supplementing the base salary will be determined based on an assessment, carried out during the selection process, of objective and neutral criteria such as, by way of example, the candidate’s professional experience, technical skills, level of autonomy, and the responsibilities required by the role.

What we offer

We offer a range of benefits including new Learning opportunities, a comprehensive Welfare System, Life and Health Insurance, Modern Workstation and Discounts within the MSC group.

Moreover, MSC Technology Italy fosters a culture of innovation and wellbeing by simultaneously pursuing various initiatives. These include Meetups, Technical and General Events such as Gaming Tournaments, Company Charity Initiatives and a Sustainability program designed to benefit all employees.

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.