Logistic Business Analyst

MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organisation driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.

From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change.

MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group's headquarters), Warren (New Jersey, USA), and Chennai (India).

MSC Technology embodies Passion and a commitment to Continuous Evolution, strongly believing in Equal Opportunities and Caring for its People—ultimately fostering a sense of Family within the Company.

With over 3,000 employees, our Technology Department plays a pivotal role in driving business growth and elevating the quality standards across our functional lines.

Working within an international office and engaging in cross-country collaboration offers the opportunity to connect with individuals boasting diverse technical skills, backgrounds, cultures, and professional experiences. International travel not only enriches your understanding of business and languages within the ICT realm but also provides avenues for personal and professional growth.

In 2020, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group's business.

Do you recognize yourself? Then come work with us and be part of MSC’s family!

Logistic Business Analyst

MSC Technology Italy is looking for a Logistic IT Business Analyst with strong experience in:

• Logistics and Supply Chain processes
• Warehouse Management Systems (WMS)
• Transportation Management Systems (TMS)
• Agile project delivery methodologies

Preferred expertise includes:

• Oracle Transportation Management (OTM) / Oracle Supply Chain solutions for TMS environments
• Microsoft Dynamics 365 SCM for WMS and warehouse operations

The candidate will play a strategic role in international digital transformation programs, supporting the implementation, optimization, and integration of enterprise Supply Chain platforms across multiple countries and business units.

The ideal profile combines strong business process knowledge with hands-on ERP/WMS/TMS implementation experience and the ability to operate effectively within complex international environments.

Key Responsibilities

• Analyze and optimize end-to-end Supply Chain, Logistics, Warehouse, and Transportation processes.
• Support international roll-outs of WMS, TMS, and Supply Chain platforms.
• Gather and translate business requirements into functional and technical specifications.
• Collaborate with Operations, IT teams, vendors, and stakeholders across multiple countries.
• Contribute to solution design, system configuration, integration activities, and testing phases.
• Coordinate User Acceptance Testing (UAT) and support go-live activities.
• Drive continuous improvement initiatives within logistics and warehouse operations.
• Operate within Agile delivery frameworks and cross-functional international teams.
• Provide functional support, training, and post-implementation assistance to end users.
• Ensure alignment with corporate governance, standards, and best practices.

• Bachelor’s degree in Information Technology, Engineering, Supply Chain Management, or related fields.

• Senior background with solid experience in Supply Chain and Logistics transformation projects.

• Proven hands-on experience with WMS and/or TMS solutions.

• Preferred expertise in:

Microsoft Dynamics 365 SCM for Warehouse Management and Supply Chain processes

Oracle Transportation Management (OTM) / Oracle Supply Chain solutions for Transportation Management environments

• Strong understanding of warehouse, transportation, and distribution processes.

• Experience working in Agile environments and international project organizations.

• Excellent analytical, problem-solving, and stakeholder management skills.

• Ability to interact effectively with both technical and business teams.

• Experience in international roll-outs and multi-country environments is highly preferred.

• Availability for international travel.

• Fluent English (written and spoken).

Diversity and Inclusion

This job posting is open to all individuals, regardless of gender, age, ethnic origin, nationality, sexual orientation, gender identity, disability, or any other personal characteristic, in compliance with applicable laws and regulations on equal opportunities and inclusion (Italian Legislative Decree No. 198/2006, as subsequently amended, and Italian Legislative Decrees No. 215/2003 and No. 216/2003).

In compliance with applicable pay transparency legislation, we provide the following information regarding the initial remuneration envisaged for this position.

The position will be classified within the Employee category, at one of the C2, C3, B1 or B2 levels under the Italian Metalworking Industry National Collective Bargaining Agreement (CCNL Metalmeccanico Industria).

The classification level and any additional remuneration components supplementing the base salary will be determined based on an assessment, carried out during the selection process, of objective and neutral criteria such as, by way of example, the candidate’s professional experience, technical skills, level of autonomy and the responsibilities required by the role.

What we offer

We offer a range of benefits including new Learning opportunities, a comprehensive Welfare System, Life and Health Insurance, Modern Workstation and Discounts within the MSC group.

Moreover, MSC Technology Italy fosters a culture of innovation and wellbeing by simultaneously pursuing various initiatives. These include Meetups, Technical and General Events such as Gaming Tournaments, Company Charity Initiatives and a Sustainability program designed to benefit all employees.

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.