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Italian Customer Support – Greece with Relocation PackagePlanetjobs • Palermo, Sicily, IT
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Italian Customer Support – Greece with Relocation Package

Italian Customer Support – Greece with Relocation Package

Planetjobs • Palermo, Sicily, IT
Più di 30 giorni fa
Descrizione dell’offerta di lavoro
What you will do

La descrizione completa del lavoro illustra tutte le competenze, l'esperienza pregressa e le qualifiche che i candidati dovrebbero possedere.

  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they close in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide troubleshooting for mobile devices (mobile phones, tablets & more)
  • Assist customers to manage/secure their account & passwords
  • Set up repairs for hardware-related issues
  • Escalate unresolved cases by contacting 2nd level support Interaction Experts

What you will bring

  • Fluency in Italian
  • Advanced English knowledge
  • Familiarity with iOS and/or macOS, or comparable technology (preferred)
  • Great communication skills
  • Prior customer support experience would be an advantage
  • Strong troubleshooting skills

What we offer

  • Complete support to help you ease your relocation to Greece: we cover your flight tickets, hotel accommodation, and support with the house searching process, all at no cost to you
  • Competitive monthly xlwpduy salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Free online Greek language courses
  • State-of-the-art premises, providing a great working environment with relaxing break areas

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Italian Customer Support – Greece with Relocation Package • Palermo, Sicily, IT

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