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Patrique Mercier Recruitment By Nellie
Italian Speaking Customer Service Agent - Work In Sofia - Fully Paid RelocationPatrique Mercier Recruitment By Nellie • Campania, IT
Italian Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

Italian Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment By Nellie • Campania, IT
Più di 30 giorni fa
Tipo di contratto
  • Remoto
  • Quick Apply
Descrizione dell’offerta di lavoro

Patrique Mercier Recruitment FR is proud to present an outstanding opportunity for an Italian Speaking Customer Service Agent to join a dynamic team in Sofia, Bulgaria, with a fully paid relocation package. This role is perfect for individuals seeking to develop their careers in customer service while experiencing life in a vibrant city.


Responsibilities

  • Provide excellent customer service to Italian-speaking clients via phone, email, and chat.
  • Handle inquiries related to products, orders, returns, and general support professionally and efficiently.
  • Resolve customer complaints promptly to ensure customer satisfaction.
  • Maintain accurate records of customer interactions and transactions using CRM software.
  • Stay informed about products and services to provide knowledgeable assistance to customers.
  • Collaborate with internal teams to improve the customer experience.
  • Participate in ongoing training sessions to enhance professional skills and product knowledge.

Requirements

  • Fluency in Italian and English, both spoken and written.
  • Previous experience in customer service roles, preferably in a related industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities with a customer-focused approach.
  • Proficiency in customer service software and Microsoft Office tools.
  • Detail-oriented with strong organizational skills.
  • Willingness to relocate to Sofia, with relocation costs fully covered by the company.

Benefits

  • Comprehensive training fully covered
  • Secure employment along with opportunities for career growth
  • Competitive salary
  • Extra health insurance options
  • Access to over 50 benefits and services tailored to your needs
  • A welcoming international workplace culture
  • Ongoing support and learning opportunities
  • 1500 euro singing bonus
  • Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live
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Italian Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation • Campania, IT

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