WHO WE ARE Etinars is a values-focused company with multi-year experience, specialised in the recruitment of professionals for niche markets, managing the full life-cycle of specialist and executive-level hires. At Etinars, we genuinely care about who you are and what you need. We place great emphasis on fostering robust, enduring connections built upon trust and transparency. Our approach ensures a swift journey, leading you hand in hand towards signing your next career step. WHAT WE ARE LOOKING FOR IT Service Management Support Engineer | Space Join our client’s international technical team and support the operational services of a space ground segment environment. The company is a long-standing partner of European space institutions, delivering solutions that ensure service continuity, monitoring, and quality for critical space operations. We are looking for a motivated IT Service Management Support Engineer with 2–3+ years of experience in operational IT or service management, with solid knowledge of ITIL processes and service management tools, eager to grow within a structured, international, and hands-on environment. For this role, relocation to Rome is mandatory for candidates living far from the area. A B2 level of English is required due to daily interactions with ESA teams and international stakeholders. YOUR TASKS Configuration Management Maintain and update service baselines, infrastructure, and documentation. Track configuration items after changes and support audits for consistency. Identify deviations from standards and report anomalies. Incident & Problem Management Log, classify, and track incidents; ensure timely resolution within SLAs. Communicate status and escalate critical issues. Assist in root cause analysis, corrective actions, and process improvements. Maintain knowledge base and known error records. Documentation & Reporting Prepare operational reports on incidents, SLA performance, problems, and trends. Keep service documentation accurate and support reporting across teams. YOUR SKILLS AND EXPERIENCE 2–3 years in operational IT or IT service management roles. Knowledge of ITIL processes (Incident, Problem, Configuration). Experience with service management/ticketing tools. Strong analytical skills, structured approach, and clear communication. Technical background in IT, engineering, or related fields preferred. Fluent English; Italian is a plus. Experience in the space domain is an advantage. EXTRA INFORMATION Location: Rome Work location: Hybrid - 2 days onsite, 3 days remote Start: Immediate Eligibility: EU Citizens, or Non-EU Citizens already based in the EU with a valid work permit This is a unique opportunity to contribute directly to European space missions, supporting Earth Observation platforms and large-scale scientific initiatives. Once we receive your CV, we will take the time to evaluate it carefully. Should there be a match for this or any other position at Etinars, we will be in touch. Etinars is committed to supporting a Diverse and Inclusive Community. If you meet the minimum criteria for the job, you will be given the opportunity to demonstrate your abilities at an interview.
IT Service Management Support Engineer | Space • Italia, Campania, Caserta
Per importante azienda finale in ambito intelligence, siamo alla ricerca di un/una.Gestione e ottimizzazione delle reti esistenti;.Implementazione di cablaggi strutturati;.Supporto per manutenzione... Mostra di più
Firmware Engineer Data Center Solid State DrivesArzano, Napoli, ItalyApply NowFind out how well you match with this jobJob IDJR103662**Our vision is to transform how the world uses information to e... Mostra di più
MSC Cruises is seeking an IT Problem Manager in Napoli, Italy, responsible for managing the end-to-end lifecycle of IT problems, driving root cause analysis, and ensuring the stability of critical ... Mostra di più
An international recruitment firm is seeking customer service specialists to join their teams, requiring strong communication skills in English and another European language.Responsibilities includ... Mostra di più
Un'agenzia di selezione IT cerca un/una IT Specialist da inserire in un'importante azienda finale in ambito intelligence, per la gestione e ottimizzazione delle reti esistenti.La figura dovrà forni... Mostra di più
Leonardo Worldwide Corporation a Roma cerca un Cyber Security Service Manager per supervisionare l’erogazione dei servizi di cybersecurity.I candidati ideali hanno 5-10 anni di esperienza nel setto... Mostra di più
AGAP2 è un gruppo europeo di consulenza ingegneristica e operativa facente parte del Gruppo MoOngy.Siamo alla ricerca di un Senior System Engineer con consolidata esperienza nella gestione di infra... Mostra di più
Design, implement, and operate cloud-native infrastructure on Microsoft Azure to support MSC Cruises’ global IT services, ensuring scalability, reliability, and performance.Implement and maintain c... Mostra di più
ST assume una posizione di Senior Digital Verification Engineer – SoC a Napoli.Il candidato lavorerà su testbench SystemVerilog UVM, sviluppando test in C e script Python per automazione, analisi e... Mostra di più
CYS – GCAP - Infrastructure Engineer – IDGApplylocations: IT - Roma - Via Laurentina: IT - Genova - Fiumara: IT - Napoli - Pomiglianotime type: Full timeposted on: Posted Todayjob requisi... Mostra di più
Randstad Digital, divisione specializzata nella ricerca e selezione di profili IT di Randstad Italia, cerca professionisti che desiderano lavorare su progetti innovativi e nuove tecnologie che cond... Mostra di più
Are you ready to turn your language skills into a career with global impact? Join leading international companies across strongPortugal, Greece, Malta, and Bulgaria /strong as a strongCustomer Supp... Mostra di più
We are currently looking for customer service specialists to join international teams based in.If you have strong communication skills in.Dutch, French, German, Italian, Polish, Norwegian, Czech, P... Mostra di più
Cross Border Talents is looking for a Customer Support Specialist to join teams across Portugal, Greece, Malta, and Bulgaria, offering remote and on-site roles.This position is ideal for those flue... Mostra di più
We are currently looking for customer service specialists to join international teams based in.If you have strong communication skills in.Dutch, French, German, Italian, Polish, Norwegian, Czech, P... Mostra di più
MSC Crociere is seeking an IT Environment Manager to ensure availability and governance of IT environments across the full release lifecycle.The role coordinates DevOps teams to enable controlled d... Mostra di più
MSC Crociere is looking for an.Ensure the availability, stability, and governance of IT environments across the full release lifecycle, enabling controlled and timely software delivery across MSC C... Mostra di più
Job Purpose /h3 pMSC Crociere is looking for an IT Problem Manager.To manage the end-to-end lifecycle of IT problems, driving structured root cause identification and permanent resolution to reduce... Mostra di più
Firmware Engineer Data Center Solid State DrivesArzano, Napoli, ItalyApply NowFind out how well you match with this jobJob IDJR **Our vision is to transform how the world uses information to enrich... Mostra di più
Una società internazionale di consulenza cerca un Sistemista Senior esperto per gestire e ottimizzare infrastrutture complesse on-premise e cloud.Il candidato ideale ha competenze avanzate in Windo... Mostra di più
