WHO WE ARE Etinars is a values-focused company with multi-year experience, specialised in the recruitment of professionals for niche markets, managing the full life-cycle of specialist and executive-level hires. At Etinars, we genuinely care about who you are and what you need. We place great emphasis on fostering robust, enduring connections built upon trust and transparency. Our approach ensures a swift journey, leading you hand in hand towards signing your next career step. WHAT WE ARE LOOKING FOR IT Service Management Support Engineer | Space Join our client’s international technical team and support the operational services of a space ground segment environment. The company is a long-standing partner of European space institutions, delivering solutions that ensure service continuity, monitoring, and quality for critical space operations. We are looking for a motivated IT Service Management Support Engineer with 2–3+ years of experience in operational IT or service management, with solid knowledge of ITIL processes and service management tools, eager to grow within a structured, international, and hands-on environment. For this role, relocation to Rome is mandatory for candidates living far from the area. A B2 level of English is required due to daily interactions with ESA teams and international stakeholders. YOUR TASKS Configuration Management Maintain and update service baselines, infrastructure, and documentation. Track configuration items after changes and support audits for consistency. Identify deviations from standards and report anomalies. Incident & Problem Management Log, classify, and track incidents; ensure timely resolution within SLAs. Communicate status and escalate critical issues. Assist in root cause analysis, corrective actions, and process improvements. Maintain knowledge base and known error records. Documentation & Reporting Prepare operational reports on incidents, SLA performance, problems, and trends. Keep service documentation accurate and support reporting across teams. YOUR SKILLS AND EXPERIENCE 2–3 years in operational IT or IT service management roles. Knowledge of ITIL processes (Incident, Problem, Configuration). Experience with service management/ticketing tools. Strong analytical skills, structured approach, and clear communication. Technical background in IT, engineering, or related fields preferred. Fluent English; Italian is a plus. Experience in the space domain is an advantage. EXTRA INFORMATION Location: Rome Work location: Hybrid - 2 days onsite, 3 days remote Start: Immediate Eligibility: EU Citizens, or Non-EU Citizens already based in the EU with a valid work permit This is a unique opportunity to contribute directly to European space missions, supporting Earth Observation platforms and large-scale scientific initiatives. Once we receive your CV, we will take the time to evaluate it carefully. Should there be a match for this or any other position at Etinars, we will be in touch. Etinars is committed to supporting a Diverse and Inclusive Community. If you meet the minimum criteria for the job, you will be given the opportunity to demonstrate your abilities at an interview.
IT Service Management Support Engineer | Space • Italia, Veneto, Verona
Afimilk, a global leader in dairy farming technology, is looking for a.Afimilk provides cutting-edge solutions for dairy herd management, improving farm efficiency, animal welfare, and milk product... Mostra di più
TVS SCS Italia in Isola della Scala is seeking an experienced Engineer VR03 responsible for supporting and enhancing enterprise IT infrastructure.The ideal candidate will act as an escalation point... Mostra di più
Engineering Srl Verona, Italia Consulenza Lavoro a distanza Intervallo 25.MC Engineering è una dinamica società di consulenza informatica.Lavoriamo a stretto contatto con realtà innovative nel mond... Mostra di più
Un'azienda internazionale cerca un/a International Customer Service per gestire il customer onboarding e monitorare le vendite.La posizione offre un contratto a tempo indeterminato presso Castel d’... Mostra di più
The chance to build a better future is right in front of youDo Work That Matters - Il tuo ruolo e le tue responsabilitàVuoi fare un lavoro che sia davvero significativo e di impatto? In KPMG avrai ... Mostra di più
Supporto nella gestione operativa dei sistemi informativi, amministrazione utenti, manutenzione infrastruttura IT, progetti tecnologici, sicurezza dati e assistenza utenti. Mostra di più
ADHR GROUP, divisione Permanent Recruitment,.La risorsa, inserita all’interno del Dipartimento IT e a diretto riporto dell’IT Manager, supporta la gestione operativa e l’evoluzione dell’ecosistema ... Mostra di più
KION Group is seeking an SAP Inhouse Consultant (EWM) within Operations ITS EMEA across Italy, Czech Republic and Spain.You will define process steps, drive standardization, and manage global key u... Mostra di più
Un'azienda leader nella cybersecurity è in cerca di un professionista con esperienza nella progettazione e gestione di infrastrutture di rete complesse.La figura si occuperà di progettare architett... Mostra di più
Welcome to Kanadevia Inova, a global innovation leader in the waste infrastructure space, where we believe in creating a sustainable future through technology and innovation.At Kanadevia Inova, we ... Mostra di più
La risorsa selezionata si occuperà di:- assistenza tecnica da remoto al Cliente;- interventi di montaggio e manutenzione di macchine civili e industriali in loco;- redazione report relativi agli in... Mostra di più
A Verona, Michael Page International Italia S.SAP Technical Support Specialist da inserire nel SAP Competence Center globale, responsabile della gestione degli incidenti, del monitoraggio dell'IT S... Mostra di più
Prime Engineering Italia cerca un Senior Network Engineer per il suo ufficio di Verona.La figura si concentrerà sulla sicurezza e sull'evoluzione dell’infrastruttura di rete, svolgendo attività di ... Mostra di più
Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.We design, manufacture and distribute productivity tools for developing a brighter future.Whether cultivat... Mostra di più
Manpower Lifesciences, divisione specializzata del gruppo Manpower, ricerca per importante realtà multinazionale operante nel settore Medical Devices, un/una:.La risorsa sarà inserita all'interno d... Mostra di più
Lead and evolve a global SAP landscape for a multinational pharmaceutical organization, defining strategy, governance, and best practices for SAP S/4HANA platforms and business units. Mostra di più
IT, telecomunicazioni e ingegneria.Potenziamo il business dei nostri partner ricorrendo alle tecnologie più avanzate e ai migliori professionisti del settore.Siamo specializzati in Team Extension, ... Mostra di più
HWG Sababa, società leader nella cyber security ricerca per potenziamento del proprio organico interno una figura di un/a:.Cerchiamo un professionista con solida esperienza nella progettazione, ges... Mostra di più
As a Customer Service Management Specialist at INNIO you will build strong customer relationships, manage assigned service projects and contract execution, and support service business growth throu... Mostra di più
Il magazziniere gestirà il magazzino utensili tramite PC, supporterà gli operatori meccanici, e collaborerà con l'ufficio IT per il gestionale. Mostra di più
